Hi all,
A bit of a panic post here. Have some family members that were booked to travel from Brisbane to Hong Kong tomorrow connecting in Port Moresby. Unfortunately, they just got an email saying PX8 the flight to Hong Kong has been cancelled, but was offered no alternative flight. The kicker is that their call centre closed at 6 and they only sent the email at 8. What is the correct course of action? If it was me, I would rather not fly and get stuck at Port Moresby, but would that forfeit their chance of getting reaccomodated to Hong Kong?
Any thoughts on how to handle this is welcome.
A bit of a panic post here. Have some family members that were booked to travel from Brisbane to Hong Kong tomorrow connecting in Port Moresby. Unfortunately, they just got an email saying PX8 the flight to Hong Kong has been cancelled, but was offered no alternative flight. The kicker is that their call centre closed at 6 and they only sent the email at 8. What is the correct course of action? If it was me, I would rather not fly and get stuck at Port Moresby, but would that forfeit their chance of getting reaccomodated to Hong Kong?
Any thoughts on how to handle this is welcome.