So I've booked a Qatar Airways flight directly via the Qatar Airways site, and unfortunately, I missed adding my Velocity number during the booking process (when all the FF programs are listed in the drop-down menu during booking).
If I go to manage my booking and modify it, head to where the frequent flyer number can be added and drop the frequent flyer menu down, the only option is to add a Qatar Privilege Club number, and no other Airline/FF programs are listed.
I called Qatar Airways, as I naturally thought they would be able to assist me over the phone, and assumed it must have been due to a system error that I could not do this myself. However, I was told, no, we cannot add this after the booking has been made.
Surely this cannot be correct? Has anyone else had this same issue?
This causes issues when trying to access the lounges with status or taking the USD $20 credit for use in DOH, as it must have a Velocity number or Privilege Club number on the boarding pass to be able to claim this at participating venues.
If I go to manage my booking and modify it, head to where the frequent flyer number can be added and drop the frequent flyer menu down, the only option is to add a Qatar Privilege Club number, and no other Airline/FF programs are listed.
I called Qatar Airways, as I naturally thought they would be able to assist me over the phone, and assumed it must have been due to a system error that I could not do this myself. However, I was told, no, we cannot add this after the booking has been made.
Surely this cannot be correct? Has anyone else had this same issue?
This causes issues when trying to access the lounges with status or taking the USD $20 credit for use in DOH, as it must have a Velocity number or Privilege Club number on the boarding pass to be able to claim this at participating venues.
