A chat with the Finnair CEO

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Isochronous

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I was fortunate to be able to attend a small briefing by Mr Vauramo recently. I thought I would share with the forum some of the key points from his remarks:


  • A strategic decision was made to focus on developing new markets in Asia - they intend to double revenue by 2020. On Asian routes, Asian passengers account for 85% of pax with Finns/Europeans numbering just 15%
  • AY fly to SIN, BKK, HKG, NRT, PVG, PEK, CHK, XIY, HAN, DEL, Nagoya, ICN, Osaka. North Asia is regarded as their core market.
  • XIY (Xi'an) and CHK (Chongqing) have only been operating for a year or so. Chongqing struggled in year 1 but is now making money in year 2. Xi'an is going very well
  • A deliberate strategic decision was made to target the secondary Chinese cities of Xi'an and Chongqing, as there is less competition from other non-Chinese carriers. AY is the only carrier offering a European flight direct from Xi'an, for example. This gives AY a first-mover advantage in those markets. Having made those two routes profitable, it means there are another 15-20 secondary Chinese cities that can be considered for future AY services with a realistic chance of them being profitable
  • Chinese cabin crew to ensure adequate language skills on China routes
  • The Asian routes enable 24 hour turnaround of aircraft and a 20hour daily utilisation rate to maximise returns from an airframe investment, as well as minimising crewing costs.
  • For about 1 hour a day, HEL is busier than LHR when all the Asian flights arrive and connect on to other EU flights.
  • The A350 will decrease fuel costs and increase freight capacity by 50%, which will assist in returning AY to profit. The purchase of these aircraft is seen as part of efforts to reduce annual operating costs by E150m.
  • The Finnish Government owns 56% of AY. He expects that consolidation in aviation, which has already happened in the US and Western Europe, will eventually come to the North. As a small independent carrier, AY would welcome a larger investor so long as they support its business plan - which is promoting connections via HEL

It was refreshing to see a Western airline with a proactive Asian strategy who have really made an effort to understand the market they are trying to serve. I think QF could learn a lot from their approach.
 
I believe that HEL is well placed for AY to have a good one stop Europe-Asia hub with minimal backtracking.
 
Thanks for posting that. As I've posted before, I'm a big fan of both the hard and soft product of AY.

The spread of Asian cities serviced by this small European country/carrier puts QF's global coverage to shame although obviously Asians wanting to travel to Europe is a larger market than Asians wanting to travel to Australia. But I wonder if QF couldn't follow AYs strategy of servicing multiple cities but only 2-3 times a week?

I posted some QF AY comparisons here http://www.australianfrequentflyer.com.au/community/qantas-frequent-flyer-program/qantas-slogans-59203.html#post1024266
 
Thanks for sharing, that's most interesting and a real lesson in "thinking outside the box" for an airline with high inherent costs in it's home base. Sounds familiar somehow yet a completely different outlook....

Picked up one small thing though
//cynic on//


I was fortunate to be able to attend a small briefing by Mr Vauramo recently. I thought I would share with the forum some of the key points from his remarks:



  • chinese cabin crew to ensure adequate language skills cheap labour on China routes

Amended to reflect part of the reason (although I agree if 85% of pax are chinese nationals then chinese-speaking crew is important!)
 
Thanks for sharing, that's most interesting and a real lesson in "thinking outside the box" for an airline with high inherent costs in it's home base. Sounds familiar somehow yet a completely different outlook....

Picked up one small thing though
//cynic on//




Amended to reflect part of the reason (although I agree if 85% of pax are chinese nationals then chinese-speaking crew is important!)

Not that different to CZ hiring Australians to try and provide a level of service that Australians are used to
 
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Thanks for posting that. As I've posted before, I'm a big fan of both the hard and soft product of AY.

RooFlyer are you referring to Y or J? I am in Y later in the year and have read mostly sub-standard reviews of the A340 service to/from SIN. Your comment gives me some hope.
 
RooFlyer are you referring to Y or J? I am in Y later in the year and have read mostly sub-standard reviews of the A340 service to/from SIN. Your comment gives me some hope.

Y is terrible, the seats were OK through, Imanaged to get about 6-8 hrs sleep from HEL-SIN
 
Booking R class seemed like a good idea at the time for my bid to get AA EXP. I guess it's a case of counting the 1.5x AA EQPs backwards until I pass out. Hopefully the fleet upgrade will bring a better Y product.
 
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