The definitive thread on Qantas IT gripes

Read our AFF credit card guides and start earning more points now.

AFF Supporters can remove this and all advertisements

My daughter will be turning two the day after a flight. Tried to book a mix of international and domestic, classic reward and revenue, on Emirates and Qantas, and each time on inputting her birthday had warning exclamations stating that an infant must be under two years old.

This was fixed on calling for the two affected flights (this may have been an issue for the outbound flight which will be a few days earlier as payment wouldn't process on account of an error, but didn't show up the same way on inputting her birthday).
 
Wonderful new error today when trying to book a return trip to SIN with extended family.

Apparently rows 1-5 no longer exist on the A380 when you go to process your booking, even though the seat selector tool is more than happy to let you select them in the first place.

I assume I'm not the only person having issues booking flights today, I've been waiting on hold on the P1 priority line for 25 minutes so far which is a personal record in of itself.
 

Attachments

  • Screenshot 2026-09-28 at 10.29.53 copy.png
    Screenshot 2026-09-28 at 10.29.53 copy.png
    215.9 KB · Views: 27

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top