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Thanks for the additional info, this makes a lot more sense now!

Oh wow, have they given a reason why it's being treated so differently to the BNE-SFO route?

I'm not sure if I'm missing something, but I can't seem to find any of the new direct BNE-LAX flights (operated by UA) with VA flight numbers, at least not in late March 2024. e.g. There's a direct flight UA284 operating on March 26: But this isn't showing up on the VA website (it's only...

This is really disappointing. I wonder if there's any hope that this will be changed sometime down the line?

VA716 Brisbane to Sydney this morning, the lounge staff announced that the flight was boarding so there was the usual exodus of pax from the lounge to the gate. Surprise surprise, the flight hadn't started boarding and didn't until nearly 10 mins later. Massive queue as a result. What's going...

Interesting to hear that others are having the same experience... I have some friends who work at VA, I'll try to remember to ask them about this next time I see them.

No, it was around 8:30am AEST today... 🤔

I've been Platinum with Velocity for several years and always seem to reach someone in Australia or New Zealand when I call. Without fail they've always been incredibly helpful and professional. I tried calling this morning to discuss a special request for a reward ticket I've booked for my dad...

Sadly not. Apparently Brisbane Airport Corporation charges them a huge amount to operate it, so they're holding off reopening it for now.