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  1. J

    Long wait for refund for cancelled reward flights Qantas - a common experience?

    So I cancelled a JQ flight on 23rd March that was booked using Qantas FF points. My understanding is I should get the points (all of them, NOT with a charge of 6000 points/person) refunded and the ticketing fees (around $600). I haven't seen any refund of points or money yet - and if I call...
  2. J

    Long wait for refund for cancelled reward flights Qantas - a common experience?

    I guess I'll wait the 8-10 weeks. I know that we are all facing challenging times at the moment, but in this days and age of these fancy things called "computers", I have no idea why the refund of points takes so long...
  3. J

    Long wait for refund for cancelled reward flights Qantas - a common experience?

    I cancelled a JQ flight for family of four (MEL-HNL) that was purchase using QF FF points and about $600 worth of taxes. This was cancelled on 23 Mar 2020 - haven't seen any refund of point or cash. I did try to call Qantas this morning but the message said that the FF call operators were not...
  4. J

    Long wait for refund for cancelled reward flights Qantas - a common experience?

    Anyone know what happens if you cancel a Rewards Flight and the credit card you used to pay the original taxes has expired?
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