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We are flying from Manila to Rome return. Doing the Australia to Manila leg with another carrier. Tickets purchased direct from Etihad (.com) website whilst in Australia. Isn't that the whole point of the press release - that Etihad are required to give full refund for cancelled flights bought...

I’ve contacted Etihad multiple times to request a refund as they cancelled our flight and on the last call I drew their attention to this press release. Their response was that even though we bought our tickets whilst sitting in Australia on their Etihad website, and used an Australian credit...

We planned to do the same, but the problem is that there is a condition on this fare that requires a minimum 3 day stay at the destination, you cannot (as I understand it) transit through Manila and get the Etihad flight on the same day. Can anyone confirm if that means you have to stay in...