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Good advice, thanks!

The guy on the text said that Qantas is aware of a BPAY problem and are working to fix it. But I just don't get how it would takes weeks and weeks turn it around. And why did Qantas book the flight after they said the flight was cancelled. What an absolute mess they have there. Definitely credit...

That's for sure!

Qantas has the worst customer service ever. I booked a flight and paid by BPAY. The BPAY went through the next day and I got a receipt number. One week later Qantas cancelled my flight and said that if the BPAY was received it would be rejected and returned to my bank. I booked another flight...