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Fed up with the scams and uncertainty so now only use GRAB in Bkk. Never had an issue with GRAB. Worst rip off though was in SGN - got a metered taxi but given the number of 000's per dong paid 10 times what the actual meter said

Oh yes they do - and I posted about it. They cancelled a Mel-BKK i had booked in their business (really PE I Know) and despite assurances and texts saying business only offered me an economy class seat 30 minutes before flight closing. The Mel Jetstar staff were appalling - putting on their...

I did keep all my boarding passes etc. actually flew business on Thai. Thanks and I will take your advice about consumer affairs agencies

Thanks for this .

Yes - I expect I could dispute? es

I think Jetstar are going to refuse me a refund after downgrading me to economy and leaving me potentially stranded - any knowledge about complaint escalation? On 1 August Jetstar cancelled their Melbourne to Bangkok service. I was booked in business. Text at 4:22 said I was being transferred to...