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Many thanks. Will check it out.

Interesting. Thanks for the screenshot. We'll take a look. Appreciate your reply.

Hi all, My husband and I are both Virgin Australia Platinum FF. We relocated to the US earlier this year for work temporarily (two to three years). We have subsequently joined up with United FF in an attempt to leverage the new 'partnership'. We were booking flights to Europe a couple of...

I had the same experience and wanted to delete my account. I contacted their help desk who told me to just delete the app. When I said I wanted to remove my credit card details and close my account before I deleted the app so no other dodgy things could happen with my card they told me to...

On pondering this excellent question with so many things to raise I have come to the conclusion that the best thing to ask Alan Joyce is if he would participate in an undercover boss scenario and a mystery shopper scenario so HE can experience what passengers do first hand every day. Try using...