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Virgin Australia are doing a great job of trashing Richard Branson's Virgin name....compensation for screw ups is way down after Bain acquired them. I can tell you that from experience in getting little for colossal screw ups such as 1. Getting canceled 4 am for 6am flight to an interstate...

yes, I flew BNE to ADL on 737 700 and they have NO Wifi or onboard entertainment & NO free snacks for a 2hr 45min flight. The crew said these were for FIFO Great for Bain not for customers, but will Bain care? I think NOT!

Virgin did make a profit before Bain- they just offshored the money to avoid tax. I have flow them a lot recently and the canceled flight ( for "operational reasons" ) notifications 30 minutes before you leave home that are confusing and with no call center open at that time. That and the...

Virgin/Velocity told me it will not work on Chrome - they have known about it for 9 months from my discussions with them...but they seem to say it is a Chrome issue, that it does not update (the only other website this bad was Accor, when it would not work on Safari). When will they fix it? Not...