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Yes, this is the case. However, they are tarnishing their image with no real options for passengers in Melbourne, especially those upfront. There was 2 passengers who had flown from London who were told it was an hour stopover and there was a lounge they could sit it. Appreciate it's...

I booked an awards flight with Virgin, Doha, to Brisbane with a stopover in Melbourne and Adelaide. Sadly, there were no options to go directly to BNE with no award seats on the 29th, and Virgin would not allow me to go from Melbourne to Brisbane. I arrived at Doha and checked in through the...

I've booked a return flight from DOH to ADL and then onward to BNE (on points(. It's showing as no seats and to approach someone in check-in what are the odds that the flight is oversold? Maybe when I check in tomorrow on my outbound leg Qtar might have some news? I would be happy if i could...

Cracked 40 nights this year staying at the Mercure in Parramatta. A really nice touch!

Booked through CTM. I Call/Email hotels after the booking to ensure that my status is added to the booking. They never appear on the app when they are booked though CTM.

Sydney Lounge Friday night was quite busy, food was average. Tuna wraps, salad and soup. My flight got canned and I needed up on a 9am flight yesterday. Saturday Morning lounge was good. Bacon and Eggs on offer. No sauce thou. Almost missed the flight as they didn't call it over the PA. Only...

Property: Mecure Parramatta Status: Accor Gold Room booked : Standard Room upgraded: No Free internet: Yes Welcome drink: Nil Didn't recognised my status and they had failed to add my membership to my booking despite emailing, and phoning to confirm.