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OK - I got the points back in the membership panel. All of them. I needed to get points from 2 sources. So i switched my Amaysim monthly/no contract SIM card over to Vodaphone ( a Qantas/ Vodapahone deal until 03 Jan 2017 ) - that gave me 10,000 points and was in the membership panel inside...

Well there's some good news. Qantas FF said [ verbally ] they will re instate the points, using a " re-instatement challenge" by earning 2,500 points within 6 months. Apparently, the operator said, they only confirm verbally as it is outside the TOS [ sounds strange, but .... ] I've gone back...

Did any particular reports stand out? Thanks everyone for your support. I contacted QF and they asked me to send in a medical certificate with an explanation. The medical certificate says that i was unable to travel in the last 2 years due to severe depression ( the points were deleted 7...

In the past Qantas would respond favorably to compassionate grounds for creating exceptions to their rules on regular fares. I doubt if they would want to publicize it though. I wonder if compassionate grounds, involving medical circumstances would enable similar considerations. ( I'll give it...

I'm new to these forums,but am in a bit of trouble. Can you help me? I just noticed that my 630,000 Qantas points were deleted in April 2016, presumably for lack of activity. The majority of those points i hold as a provision to visit my elderly mother in the UK, who has no other family or...