Search results

I don't claim to have all the answers to this vexxed topic, but one handy hint when requesting a refund of any sort with Qantas is to clearly tell them what precise compensation you require to make it good. Do a bit of research to back up your claim to present to them, and you will probably...

I think 'enhancement' is pretty worn and threadbare now and is rarely seen in even the most shameless of airlines (lookin' at you Qantas!)

Sadly, the contents of most post-pandemic kits are, err, minimal. Most recently the Air France business pack is not too bad, with a quite chic bag. The Etihad bag contents is apparently very good, with my amenities-addicted friend chastising me for not pillaging left behind packs on my last...

it's not a glitch! I have a HND-TAK (domestic) flight booked and both QFF and AAdvantage show the flight $0 fees, yet BA want 2 quid. I think it is just than BA can't bring themselves not to turn a buck if they can.

I recall I saw one mainstream policy which covered one up to age 103. I'd be delighted to get to that age and still have the desire and capacity to undertake overseas air travel! Maybe they are not expecting many takers.

hmm... probably unwise to draw this to Qantas' beancounters attention!

Another wrinkle in the Qatar lounges issue (unrelated to Virgin) is that in SYD their F passengers have no F lounge to go to and get directed to the NZ Business Lounge, which in itself is not awfully busy with just a few flight departures including the 2100hrs Doha one. The NZ lounge is a...

No way! Qantas redemptions are hard enough even for QFF members, and redemption rewards for FB points would be at the bottom of the heirarchy. Qantas is highly discriminatory as to who is entitled to first dibs on the most sought after redemptions. The casual flyer of today (which FB would have...

The seasoned international traveller accustomed to stitching together a trip using points/miles from various programmes over numerous airline alliances, and paying taxes and fees with unrelated credit/debit cards is totally stuffed from an insurance perspective if things do go pear-shaped...

As well as never getting around to getting a partner award ticketed (Cathay Pacific in my case) they are quick to deduct the requisite points (149,800 for me) and never return them to one's account. I have been chasing these points up for 9 months, quoting the PNR, which even Cathay had at the...

JAL unilaterally cancelled a partner award weeks ago, but Qantas appeared not to notice for some time, and a few days ago advised me by email of a 'schedule change' (5minutes) and gave me the option to Cancel on-line. As this flight was now redundant I happily clicked Cancel. Got the...

Can it be purchased with an Australian CC and email address? Should it be with SQ direct or can my Aust. TA do it?

Bought a Qantas-branded mid-size case back in 2019. Of course it hasn't seen a lot of use since! Probably the only thing I don't like is than when it opens out it is literally 2 halves, both contained by a full zippered mesh. Pretty common to all hard cases I suppose. Still, something to...

Do you have to show a travel itinerary (air or rail) with Switzerland as your destination?

This has been floating around for a little while now. There would be ample slots at ADL and the SA Government would welcome that new routing.

If your travel is so disrupted that you need assistance from Qantas and are stuck on your phone for long periods, you probably also need to urgently make other calls at the same time. Basically, you're stuffed!

As of last Tuesday I'm fully vaccinated (2 Pfizer jabs) and did not need any external encouragement to get them. The idea Qantas and others have is good, but tiny amounts of points and SCs is a bit of a yawn. 1000 points per member for example would do nothing more than damage the FF program. So...

Sorry Dr Ralph! It didn't happen. Had to cancel 3 international trips, and one new one for April 2022 looking far from certain.