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FWIW, we find the bay-view rooms at the Ritz-Carlton Millenia extremely pleasant, albeit pricey. And the RC is like a library in comparison to the public areas of the MBS. Looking at the MBS seems more satisfying than being inside it. On the other hand, the pool at the RC cannot even begin to...

In the in-flight magazine, there is an invitation to send feedback to "[email protected]". They were far more responsive than customer service. The entertainment team (who maybe don't hear from customers all that often) responded within 48 hours, as opposed to customer service, who...

Only speaking for myself (and perhaps a few others), but the radio channels have been the best thing about flying QF domestically in recent times. It's been some years since I've bothered with any of the meagre unattractive food & beverage offerings, so the only value-add for me was the music...