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I emailed them, email depends on your status. But I guess any would work. [email protected] [email protected] [email protected] [email protected]

Evacuation rules are that you leave hand luggage behind. This would include pets. As sad as it is that's the rules and the importance was highlighted in the recent Japan incident where most likely everyone survived because no-one took any luggage off board. (If they were in the cargo hold, it...

Contact Velocity 1300 153 006, which was mentioned in post 3 of this thread.

For me my points also didn't land. NAB, auto transfers. Have followed them up.

Surely people who buy shares do exactly the same thing?

Unsure what you mean. But it's publicly known they have all already received their investment back in full. If it's a profitable airline I had no idea why people think it will be sold. Just as well keep running it and make more $$$.

Why? They have failed with really every airline they have dabbled in. Essentially spun SilkAir back into the main airline and Scoot seems to be doing OK and probably because they allow a Scoot / SIA joint booking.

If VA didn't do this, there would be no competition on the route and the airfare on Qantas would go through the roof. It's not as if it's a long flight and the Saab is fine. Though each to their own.

When it gets installed. On the other page there's comments of delays getting approvals. Ideally they would have installed with the seating to refurb to save rolling to aircraft back in for engineering work. Aviation approvals are very slow. If I remember right, the last one or two a330's had...

Velocity is a separate company to Virgin Australia. It has it's own CEO, totally separate from the airline. (This was more highlighted when Virgin Australia went into administration and Velocity had given the airline a secured loan.) In terms of your comments around the business class...

In terms of an airline that's pretty much nothing. That's almost a quarter of the capex spend on the new aircraft seating to put into perspective.

To note, CEO's are appointed by the board. CEO's are not appointed by shareholders or noteholders in line with the ownership model of Virgin Australia.

Which is the exact promotion they are running. Everything is devalued when a promotion ends. (Prior covid it was always a flexi fare with reward seat availability, there have been various promotions since covid.) I think must of us expect for this promotion to be changed so it's actually part...

Well at least there was food and drink. It's called a lounge because it's lounge / snack food. Go to a basic buffet and you'll notice similar there.

Targeted.

No (and it's $35). Though some people report they are lucky enough to get it waived. https://www.virginaustralia.com/au/en/travel-info/flying-with-us/fare-types/velocity-reward-seat/ Cancellations and refunds are permitted prior to the commencement of any travel. Cancellations must be...

But The T&C's have never changed about when the bonus will be credited (as mentioned multiple times). https://www.velocityfrequentflyer.com/partners-offers/transfer-bonus "will be allocated the member's Velocity account by 29 February 2024"

I would assume their system should be able to handle it, and agree with your experience. It's pretty well known that Velocity asks for a Firstname, Middlename, Lastname (as three fields). Whereas on an international ticket they usually want "as per passport" which combines your Firstname...

(Being located in Perth)... Yes, I feel it's a long time from the T1/T2 terminals to the train station. I allow myself between 10 - 15 minutes walking time from exiting the plane to get to the station (without baggage) depending on the gate. It feels a long way, there are travellators, but it...

Same story for the MAX and the recent refurbished planes. I don't recall anyone saying the new divider has began the rollout stage. If they have, then I'm wrong.