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I sent an email to the service center and then got a reply overnight. They said that someone would contact me next week. It was a personal reply from "Jackie" not an automated response. I just checked and the mileage required has changed already! Bill

Thanks for the great advice! I'll let you know what they say...it's not just me who would be affected by the "earning" versus "using" discrepancy...it's my wife and kids who have sometimes travelled with me (all QF Gold); my parents; my sister and her family; some friends and a bunch of expat...

Hello, I am wondering if anyone else has noticed something similar on other Oneworld sectors: There is a discrepancy between the distance QANTAS shows for SEA to LHR on the "points required for travel" table, versus the mileage they and British Airways actually award for the same sector...