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  1. J

    JetStar glitch leaves 300 stranded for two days

    How some of you can continue to defend Jetstar is beyond me. S Westaway just doesnt get it unfortunately.. and being a LCC, there is clearly no budget for ones PR needs. Any customers with complaints might as well email Simon at [email protected]. From experience, that usually gets a...
  2. J

    Jetstar customer service

    Well people, the impossible happened!!! The friendly folks at Jetstar actually CALLED me in response to a written complaint!! I do believe that this could be a first for the company. I was put on 'speakerphone' with two heavies I assume (I missed their names) - one had an Irish accent...
  3. J

    Jetstar customer service

    I would suggest you dont click on the link yet either.. because there is no site yet! It was registered with Dotster so the site just goes to their page until i put something up!! Settle down people. Of course there other other alternernatives to Jetstar (well one last time I counted)...
  4. J

    Jetstar customer service

    Hi there everyone, I'm a new visitor to the site, but I ASSUME that the lack of a proper and efficient customer service dept at Jetstar has been discussed verbatim. Well, despite having to run a company of my own, I'm putting some time into building a website - www.jetstarsucks.com...
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