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Qantas won't let me 'Manage' my International booking online - one is forced to ring them. And 5 times in one week I have endured their 1 hour to 2.5 hr wait times. 3 times the line cuts out when placed on hold - always at the 50 minute mark. On the two times it didn't - one time they gave...

Currently, MEL to SIN flights don't offer PE. The system won't let you book Economy for MEL to SIN leg then PE on leg to Europe. (Crazy) So if book 100% Economy with a view to then trying to upgrade using points - can you select which specific legs you want to upgrade to PE ? Or have to do all ?

Immigration queue in late June was appalling - longest I've experienced anywhere in the world. A joke

MH's total pull-out from continental Europe has been my main reason for avoiding them nowadays. Flight crew have always tended to be friendly, and KUL is an enjoyable airport (albeit with excessive immigration lines). Fleet is getting tired though, and extent of flights from Oz is hardly...