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Shouldn't Qantas first be refunding the taxes at least (if not the additional charges too)? None of them can be calculated since you have a voucher rather than a booking. These 'add ons' are additional to the fare paid. Check the conditions carefully as it seems time restrictions date back to...

I've travelled to both the Antarctic Peninsula and the Falkland Islands & South Georgia on 2 separate trips with Lindblad Expeditions (National Geographic) and on 2 different ships, NG Explorer (departing Buenos Aires) and NG Orion (departing Santiago). I agree with an earlier response that the...

Westpac MasterCard compromised late last year - only a small amount involved. Reported immediately it appeared on statement. Had to pay the full amount on the statement, however credit limit was increased by the disputed amount whilst investigations took place. After a number of weeks, the...

Seems to me that QFF T&Cs re expiring points are somewhat harsh for children and young flyers in particular. My example: Family takes first ever flight to USA for holiday. All joined QFF and Everyday rewards. Now, 2 years later, 18 year old tries to use some of the 18,000 points earned on...

So what happened to your original 0 status credits and 0 points? I have just had exactly the same experience on 2 out of 3 international sectors (pe upgraded to j). The third sector upgrade request was processed normally. Not worried about the points so much, but would like the status credits...