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I love Virgin and they kill QANTAS and Jetstar for service, availability and comfortable seating especially when you are disabled!! We have to support them!

With Corona virus on the rise, I would suggest New Zealand, Fiji or Norfolk Island all of which will be fine with the Australian dollar and less likely to have any chancy meetings - it seems to be popping up everywhere and that is only the countries who are disclosing it. The places I have...

1. Agree with the phone calls and waiting for them to call back - took four hours the last time I called. Then they would do nothing as my husband had to be evacuated from Shepparton to Sunshine Coast with a spiral fractured leg. Virgin were fantastic - no problems at all and looked after...

My husband had his account hacked some time ago - it appeared to be from a Russian source, however, I was of the opinion that it was an inside job as business class tickets were purchased with points and we only discovered it when our statement came and our points had almost been depleted...

Has anyone else had their account hacked?

I'm not sure as I can't drink it - but bubbles are bubbles!!!

Virgin was the initial flight I took - Business Class were called to the plane first; drinks were offered - orange juice or champagne; customers were offered help lifting bags (no sign of this in QANTAS); the lunch menu was difficult to choose from either Sate Chicken with Rice or King Prawns...

Typical QANTAS - recently had to organise a flight for my husband interstate from hospital to hospital. Organised a carer and Flying Doctor's Ambulance to Tullamarine. Checked with both QANTAS and Virgin! QANTAS were hopeless - even though I told them the hospitals had organised the transfer...

When I went to Woolworths yesterday, the girl asked me if I had a card, and then supposedly credited my account with two points. When I checked the docket today, there was one point put on and taken off again immediately. Not sure how that works??

A different situation but the difference between QANTAS and Virgin was amazing. My husband had to be transferred back to Qld from Victoria. Had to wait 2 1/2 hours for QANTAS to call back and then even though I said the hospital would transfer him by ambulance to the airport, they said I would...

My husband's account was hacked last year and more than 250,000 points were taken - by a person who apparently stated they were a relative. The name was either Russian or one of the Slavic nations. It had to be reported to the police and QANTAS did replace the points, however if this is...

I find this hard to believe - we had a business account with NAB for years and all the points were credited to us. In fact, it was a business account that gave Frequent Flyer points - but having heard other negative experiences with ANZ I am not surprised.

Have found booking with other airlines often results in flying on a QANTAS flight anyway for much much less!!!

Hi Fiona, as you want to travel with QANTAS you will pay more than with other airlines. I had an agent who managed to get much better rates than those on line, but unfortunately she is no longer working in the industry. There are a couple of sites which do give you pretty good rates one of...

There is an issue with Duty Free alcohol in Bangkok as well. There is no alcohol or anything more than 100mls allowed on any flight to Australia. Thankfully we were told at the store but we nearly slipped up with Perfume at 110 mls which they let through. It didn't matter what airline - the...