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    Eligible Sectors - What to do ?

    Atleast, it would seem practical to be able to view eligible sectors, just like points and status credits so you can review etc
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    Eligible Sectors - What to do ?

    It appears the PER flights, but I am really not sure how all of these eligible flights work.
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    Eligible Sectors - What to do ?

    Hi All, I'm really confused on these eligible sectors count, and not sure what to do, hopefully someone may help. Last year, I should have switched over to Gold while on a family vacation to Europe, but it didn't happen, I had points expire, and it wasn't until a while later that I was...
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    Virgin's international lounge access - blatantly rubbish info on website

    No, I dont believe so, only thing I forgot to add I had my 10 year old daughter with me, but thought my entitlements included a guest. Oh well, was a bit of a bummer. Even if it was a discounted fare seems like it would have been more appropriate to deny us at the door, than to let us in, then...
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    Virgin's international lounge access - blatantly rubbish info on website

    Itll be with Virgin wlg to lax, and a codeshare delta flight lax to new orleans, with a 5 hour wait to change flights wanted to use lounge access at skyclub
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    Gold annual family trip - is it really a bonus?

    How do these seats work? Plats have 4 guaranteed intl flights - are these paid for with points, how do you redeem them?
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    VA Gold member complimentary upgrade

    How come I dont have a complimentary upgrade? Lol, Is this something all gold/plats get.....looking to purchase flexi fares for myself and three kids, will I get a lovely upgrade?
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    Virgin's international lounge access - blatantly rubbish info on website

    I was asked to leave a koru lounge on a domestic flight akl to wlg.....it was done in a crowded room, never been so embarrassed. I was allowed to enter then after an hour she decided she got it wrong. Made me put my drink down and leave.....it's made me really nervous about using my...
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    On board recognition - who gets any?

    My experience has been some great things, traveling with kids, those express passes through security are magic when the lines are long, except I have had some ridiculous security people try to tell me I wasn't allowed to use it (probably because hoodies ans trainers don't match his expectation...
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    SC & points for Airnz Premium Economy

    Hi all, Planning a trip to the States, and looking at the best connection times, airnz definitely has the best offering considering total flight time with connections 27hrs vs. 37 and 48 with a VA flight Wlg to msy. Want to book PE but airnz site is showing the fare as a global saver - will I...
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    Rant about bad Velocity customer service

    thanks guys, card is still valid it was more that I have no status but would have, had the points accrued properly...its just disappointing the cs can be so ineffective, particularly when they continualky reiterate, "you must earn the staus credits" but miss my pleas that the flights were taken...
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    Rant about bad Velocity customer service

    sorry but this is a rant feel free to close this but I am really fustrated with Velocity customer service, they just cant seem to do anything but read off a chart, with no ability to comprehend the issue. I had status credits expiring which I wanted to use to qualify me for status upgrade, took...
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    Etihad codeshare points, sc not showing

    At the airport, the gate staff took the whole stub, never got it back, didnt really worry at the time because I thought since I booked thru v australia i should be sweet.....very fustrating, as I should be gold, but nothing, i thought i should be earning bonus points as gold member
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    Expiring status credits, missing status credits

    I have done a bit of flying the last year, and had some status credits, and points which I wasnt too worried about, until I realised the benefit of status and points, as such I have made a concerted effort to use partners for car rentals, accomodation and obviously booking all my travel with v...
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    Etihad codeshare points, sc not showing

    Hi there, My family took a flight from akl to cdg with a etihad code share on the 19th of sept. We have been credited for the dj and va legs but still no etihad credits. I was hoping to do a points upgrade to business, but need the etihad credits to push me into gold territory. How long...
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    Status Change [Upgrade] On Way Back

    I think from what I've worked out if travel agent purchased the non discount fares as requested, it should be when we arrive in AUH, however if it's a v promo fare, I think it would be SYD. I'll be gutted if she's not done it, as price difference was only $50. Any thoughts ? I have go to to...
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    Status Change [Upgrade] On Way Back

    Hi guys, I just wondered if anyone has had a similar experience regarding a change of status abroad. I am heading to Europe for a month, and on my return back to Sydney I will have changed status to Gold. I have a five hour lay over before my next flight to Auckland, and wanted to access the...
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