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No, it is the online homeloan so a better rate than the complete. Shows the benefit of pushing for that extra incentive to bring your mortgage over - I was happy enough with a free Platinum card but the World MC is a further unexpected bonus.

I got the offer yesterday and have my fingers crossed my negotiated annual fee ($0) will continue on my new World card. I'm not convinced though as both years I've had my BW Platinum I've had to ask for the fee to be refunded as the system seems incapable of permanently recognising a zero fee...

A query - is it better to wait until early 2015 to activate my HH Diamond offer? I just qualified for VFF WP and have tried to clarify the best time to activate the HH Diamond option to get the longest on the program - my reading is if I activate now I get until early 2016 but if I wait until...

I fly most weeks BNE-ROK and love this aspect of the VA service. Although I'm only SG so it's not possible if I end up on one of the heavily loaded FIFO flights and the mining WPs snag the J seats before they open up for the golds. It sure beats flying QF on the Dash - quite funny that my boss...

I'm pretty well smack on 6 foot and found 32 J/K a bit of an awkward seat. The extra leg room was nice but it wasn't enough to fully spread out but was too much to rest my feet on the bulkhead wall. Sitting on an angle and using the side bins was a bit better but then I got a few pressure / numb...

My views on 32 J/K. We traveled the QF1 route SYD-xDXB-LHR back in September. I found the private feel of the upper deck economy cabin great but it was a problem with carry-on bags and getting space. Fortunately as a WP we got early access to the cabin so could store our bags above our heads -...

We recently did the QF1 trip in 32JK. I regularly used the stairs down to the lower deck to stretch the legs, refill my water bottle and use the bathrooms (almost always guaranteed to have a free toilet downstairs whereas there was almost always a short line upstairs). I did get a bit of...

I just got row 3D after doing OLCI for 7A. I asked at the desk and at first she was reluctant and then saw I was SG and unlocked the seat for me. It seems that Row 3 is indeed available at the desk/lounge for SG, open slather for WP and I'd suggest not available at all for less than SG unless...

I would have thought Row 3 is only available to the priority line at the desk - not a free for all. But I learnt long ago that logic is not a reasonable predictor of the truth so I look forward to someone who actually knows. Kiosk checkin only allows you to access those seats you are eligible...

I'm SG and have secured Row 3 on 2/5 flights since the new system. There is no magic bullet that I can see will guarantee Row 3 - turn up early and hope there aren't too many WP on the flight and/or other SG who have checked in at the desk before you get there. Maybe as the staff get better with...

It looks lime the call to Amex Plat line got it sorted - SC posted today so now SG is confirmed for another year. Not sure I'll get the SC to quite make it to WP - will get to about 150 short I think based on already books trips.

I'm also a SG who received (and accepted) the offer of 25K points and 150 SC a couple of months ago. The FF points posted pretty quickly but the SC hasn't posted yet so I called the Amex Plat line the other day and they promised to look into it. I'm on the fence as to the appropriateness of...

I'll add my voice to the chorus that this is a great VA perk for SG and WP. I'm only a VA SG but almost always get Row 3A or 3F - I'm usually onto the seat allocation at the 14 day prior to flying window so not sure how you'd go booking closer to the day of flying (if I do book close to the...

I sent an email and then followed up with a phone call as I realized I wanted to book some flights quicker than the QFF help guys might deal with my email. Phone call seemed to sort it but I think the email would have done the trick too - I got a courtesy call today to confirm they had fixed it...

I got a double status offer email for 3 July-30 September (my membership year end) and am 515 SC short of WP. I had a work trip planned (but fortunately not booked) BNE-BOS for late September so this is going to work out well. With other work trips and leisure flying I should hit the 515 to get...

I learnt the hard way last year with VA that if you use OLCI for a flight you can no longer get a refund even on the VA Flexi Fare. My situation was using OLCI the night before a 6am flight, woke up and realised I couldn't sit on a plane for 2h (I won't explain but I'm sure you can work it out)...

I made my first use of ATA this morning - Mrs qldflyer was on a BNE-SYD QF flight (to link to LAX-ORD-RIC - ouch) @ 6am and I'd been up since 3.30am to drop her off. A drop in for a 1/2 decent barista coffee, OJ and toastie seemed reasonable (why oh why do all airport cafes make coffee FAR too...

Having just reached VA Gold I was trying to work out if the various benefits for Gold can be used by traveling companions - by this I mean priority checkin, security lanes, boarding and most importantly premium lounge access. Does it matter if there is only one companion? I would have...