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I am wanting to make a redemption booking in my daughters name. She will be changing to her married name in March, I want to make the booking now to fly in December 2019. If I make it under her current Krisflyer number (has no points or activity) I have to use her maiden name and pay a change of...

Rail-Fly Has anyone done this? Ideally I want to go to and from the Netherlands but flights there are prohibitive on my dates. This may be a good option. I’m struggling to get information from SIA about rail destinations from FRA. I’ve phoned and emailed reservations but they say it’s handled...

I have read conflicting details of Hertz pickup from Dublin Airport as a gold member. Will we need to catch a shuttle from Terminal 1 arrivals to the main Hertz pickup or will the car be delivered closer? If we need the shuttle do we need to go to the inside terminal counter to do the paperwork...

I am looking at transiting through LHR on two separate award bookings later this year - not yet booked. Etihad J into LHR in the morning(VFF Gold) and BA J in the evening to Barcelona using QFF points (no status). We need to pick up an item 40 minutes from LHR and check it in on our next flight...

I have red status and 1215 status credits earned since Christmas. Yesterday I completed three segments so assume status will change to silver. Flight booked Perth to Broome economy next week one way (paid flight with one person pooling to me). Need a flight Perth to Melbourne one way the week...

I'm looking for clarification as to whether I am entitled to limousine transfers in Perth or not. I booked business class award flights CDG to Per over the phone earlier this year while sabre was being implemented with a VA reference on a combination of EY and VA. The agent had to book CDG to...

We are looking for a farm stay experience in the Dutch Amish country in Pennsylvania US. Our preference would be to be on an Amish Farm but are open to other suggestions. We would like it to be an operational farm and to be able to talk with the owners about their farming methods (we are...

Suggestions for best area to hire a car from. We are looking at a 10 day one way car hire (would love a mustang/transam but will settle for something else) to travel from NY through Philadelphia, Washington to leave in Virginia next year. We are staying at the Hilton Times Square but would be ok...

Planning a couple of Hilton stays where we will require 2 rooms (20 & 16 yo travelling with us). Are we better off booking both under 1 membership or 2 separate memberships to increase chance of upgrades, point values etc? We are both gold.

The ATO has just made available a ruling on GST implications of Loyalty programs. So far it looks like it is only some providers that will be affected http://law.ato.gov.au/atolaw/view.htm?DocID=GST/GSTR20121/NAT/ATO/00001&PiT=99991231235958

Could someone please help with the following questions regarding changing date on a flexi fare upgraded to J with points. I know I can change the date, time and/or names and pay any difference in cost. How is the cost calculated? I bought flexis as 2-4-1 1. Original flexi fare $303 new flexi...

Looking to stay in Cairns for one night during March 2 adults 1 fifteen yo. Looking at either the Hilton ($178 night Gold upgrade and breakfast as Gold member) or Novotel ($145 includes breakfast then platinum room upgrade). Which is the nicer of the two or should we stay elsewhere? Status with...

Between now and 31 December you can buy xs cards via velocity/westfield online and receive 4 velocity points plus usual credit card rewards. xs cards can be used anywhere eftpos is accepted so could be very useful where amex is not accepted (or surcharged). $4.95 fee on $995 card which equates...