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I was hoping that some of the experienced flyers can help me with a work around on a crazy travel schedule. In August I will be with the family in coughet, with a special birthday Thur 10th August , but I now find I need to be in MEL for an hour the next day More specifically I need to be in...

It seems that hundreds of QF accounts have been locked, forcing a pin reset. Last night I could not log into my FF account - not on PC, app and nor by phone. Pin reset on line didn’t work either. The Service Centre could reset my password in a pleasant and efficient phone call this...

The flying kangaroo has become increasingly Jekyll and Hyde in recent times and one side is going to kill the other. Dear old Dr Jekyll is the customer service and safety. Especially in the air. It’s the reliable quality reputation that has taken decades to nurture. But Hyde, let’s call it...

Ive just had yet another notification of flight time changes – for December /January bookings. BNE-SYD is now taking 10 minutes longer and BNE-MNL just five minutes. Sometimes it ARR time that changes and sometimes its DEP time. No change to aircraft type etc. I’m wondering why they...

I had an issue with QF discussed in another post – Basically there seemed to be a fault /insanity in the booking system. When making a return international flight the cash price was $500+$600 , but when taking one of the legs as a classic award the other leg was suddenly repriced as $1000...

I think the ACA probably appears across different airlines. I would value a one stop Area on all ACA issues. Given QF is "racing to the bottom " tnen ACA will no doubt be busier? I just had an issue resolved and spoke with the advocate yesterday ... Im imagining a sticky at the top...

Yes .. AFF sells some products and we should support the site .... but to take it broader. Maybe what I had in mind was " i tried this gadget/luggage/service" anyway - something to ponder. Thanks for the site and all the work you do. Gary

Club Jestar (pun intended) has been up and running for its first year I believe. In any case my membership just lapsed. The cost is minimal but the benefits even less. It seemed to take six months for anything to start up. Though the promised sales did eventuate - but with such usual...

Qantas actually penalizes passengers for using Classic Awards – or rather using a combination of Classic outbound and cash return makes the return $1000 more expensive. I went to book BNE-MNL-BNE 6 Dec / 5 Jan and the best price for economy was $524 +626 = $1140 per Adult pax With the new...

(maybe we need a product review section ?) F1 Seat Pak – not quite there. I love my in-flight organization – it’s been one of those micro challenges I’d pondered for years. Which helps explain why I paid $32 + $12 shipping for a custom designed seat organizer from the intriguing Flight...

I had to travel to PPP - so its Jetstar only. I invested the extra $17 to get QFF Points and status credits, limited ability to change flights and seat selection. I made an online booking - BNE_PPP – BNE for myself, wife and child. When I make the booking after logging into Member, and...

From your experience – what’s my next step(s)? My Tumi Rolling Garment Bag ( replacement cost $1,300) suffered some damage on a QF international flight. I reported it in SYD but due to connection time, filed the claim in BNE. The repair looks simple – replace a damaged handle. Its held...

I stumbled across this promotion when I went to renew my individual membership this week (Alas, after years of Platinum I am only silver these days) I just went to renew my QFClub membership (personal) and was offered my an inexperience staffer the second year for free. Due to an interruption...

I know that I can book a flight on Jetstar and pay say, $22 for a “value bundle” which includes QFF points and status credits. However when I book a flight on the QF website – say a BNE-LCT-BNE amongst the options will be a combination of QF and JQ flights. The price for the JQ flights offered...

I love AFF - and enjoy yej community As a newbie I have asked advice - some came in the form of a PM - for I guess privacy reasons. BUT I cannot reply - because one needs to have 15 posts before being allowed to send a PM. why? what purpose does such a rule serve? it discourages /...

Optus/Qantas points scheme failure Although the number of points on offer is insufficient for me to change carrier, as I was already with Optus I thought a few extra points would be nice. I spent way mofre time trying to get these points tha n they werre worth - but it became a challenge...

I’ve read the Airline web sites on the topic of sports equipment, but it still leaves a few questions. My Plan is to go BNE – CNS – WEI (Weipa) - the final leg is on Qantas Link or similar. Plan B is to goto Darwin- and that could be on Virgin or Jetstar. Does my fishing...

Right now I’m in MNL, and have had three SMS messages stating that QF20 taking me home is delayed and I should call 1300 655234 - a number I cant dial from outside Australia(?!) Of course logically they know I am in MNL, and so can’t call that number ( I tried +61 1300 655234 and +61 300...