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Received an email notification about a flight next week that was loaded into the old app but is no longer visible in the new version. The entire trip is missing. Seems the data is still there but not visible or accessible.

I had 850,000 points stolen through 10 separate transactions over the course of 3 days in December of last year. Luckily I noticed within a day of the last transaction appearing in my account and Qantas reinstated the points within hours of receiving my stat declaration. The points were used...

I flew AA from LAX to JFK in J class on 5 November. I received an email the day before apologizing that the catering would not be up to their usual standard because they had terminated their catering contract and advising that a USD 200 travel voucher would be posted to me. There was no...

You need to collect baggage and clear customs and immigration at LAX - even when travelling onto JFK on the same flight number. Baggage will already be tagged through to the final destination but the baggage re-check process is very efficient.