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No - "Most other schemes" do not have time-stamped points expiry. But a number of Asian based ones do. Activity-based expiry is the norm.

Except that we were shown 1 example of an acceptable email from QF. I have family members who have has points expire recently and no such emails or other notifications were sent at all.. and no - not junked or spam either. Plus - at least until now - QF has had a woeful reputation about not...

Trippin is correct. Airlines have a lot more data than you realize. And RichardMEL - to answer your question - if you use ANY affiliated credit card for ANY travel purchase - the card company actually receives from the airline the entire travel record data... they know the airline, flight...

I would encourage you not to stop taking medication without consulting your physician.

Actually - that's not how NPS surveys work. They don't discard the outliers - in fact they in effect ignore the 3-7 in the middle as they are only measuring "Net Promoters" and "Net Detractors". The "Neutrals" in the middle are a waste of space (practically speaking). You've made my point...

Still horrible!! Although ever so slightly less horrible than a month or two back. Regional (Eagle) flights are fine - I have been on an Eagle only diet the last couple of months for AA and they are not affected by the MX issues. I do have a number of mainline flights coming up - but I also...

You're guilty of applying your own survey of 1 - which you criticize the previous poster for. You really need to fly AA a lot more this year - then you wouldn't be equating "normal delays which happen to every airline" with the current AA situation. It is not comparable at all. AA is...

Are you seriously suggesting that domestic QF or VA is a worse experience than domestic AA?? You're off with the fairies if that's what you're saying. But - of course the DL lounge is cough, just like the Admirals Club. As a OWS and above you get access to the Flagship Lounge which is pretty...

There are a couple of things here: 1- At a basic level (think of an average NB)... it is really up to the program to have an attractive enough reward proposition that motivates behaviour. Put another way - if the reward on offer is desirable enough - AND - you believe that it is realistically...

Yes - variable ratio reinforcement schedules (aka "surprise and delight") can be very effective. QF's approach of 'randomly' upgrading P1s from time to time... or the years-old strategy that QF employed of upgrading new QP members shortly after enrolling - is another example. There are actually...

MCE row of 3 is unlikely. And I wouldn’t risk choosing a middle down the back. Choose and aisle or window and run the risk.

Not gonna happen - that’s not a smart move at all. The aisle and window WILL get taken. Whilst I have seen folks score a row of 3 in MCE - it happens only maybe 1/10 flights IME. And usually only on a quiet midweek ex-LAX flight. That flight is almost guaranteed to fill with non-revs...

P1s aren't seat stealers - it's a CL

The real issue right now is AA’s reliability or lack thereof. It’s not so bad for me - I can get back to LAX a multitude of ways, even if I’m late - and I can re-route on basically any airline. But if you need to make your cruise, or ensure you connect on time to your QF flight back home -...

Well... as someone who has been flying AA for 19 years, and now based in LAX and flying AA more than I would care to acknowledge... I have to say that this is a VERY rose-tinted glasses view of AA. Let's get into it.... Actually - they were earning the "most improved award" in the couple of...

The banks want to be associated with AC - they don't want to be stuck with AIMIA. Because if they are - then AC will do deals with their competitors. That's why Visa is being so aggressive here - they don't want to lose charge volume to Mastercard. Their metrics are all about protecting their...

Air Canada has a price. The formula is pretty simple. "Max Offer to buy Aeroplan = AC's estimate of marketing costs to acquire it's 5m natural base membership." If they can purchase Aeroplan for less than that amount - you betcha they will keep going higher. If AIMIA gets too greedy - then AC...

Your characterization of AC Altitude and Aeroplan is accurate and reflective of most AC flyers. Orphaned Miles IS a concern of flyers - but it’s NOT a problem as it will be resolved one way or the other. Aeroplan is not a bad business - but it’s a quadriplegic business without an airline...

1/ Assuming this takeover bid fails and we have AC & Aeroplan... There absolutely is competition. The bulk of Aeroplan members are NOT active flyers, just like with QFF. Regular flyers will switch to AC, miles orphaned won’t be a problem as Aeroplan will have no choice but to allow transfer...

AC is holding all of the cards. The equation for AC is pretty simple: If they have to compete head to head with Aeroplan (which is desperate to survive), AC will have a sizable marketing spend to attracts Aeroplan members to move over to the AC program. Whatever that $ figure is - is the...