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If they deliberately want to award 9 points per US$ then they could just be up front and transparent about it and say so on the website. But there are plenty of threads that suggest that this is not the IHG way. In the mean time, I'm just frustrated to have to keep making a few phone calls to...

I don't think this has been raised in a thread anywhere. Over the last 18 months, I have started to carefully check the points for each stay at IHG hotels, and there is a systematic error in the way that points are calculated ... for my account anyway. I wonder if anyone else is finding the same...

Yes. The opening paragraph illustrates my point. It's all good for the gold and platinum members. Very positive changes. But for silver and bronze?

My five cents worth. I can understand the commercial reason why Qantas has made a number of changes in the last few months, including these changes to the Frequent Flyer programme. That doesn't bother me. I also realise that the FF programme is not an entitlement, and if rules change, then I...

It depends on the situation, and I'm usually not too fussed if it's in the same class. I usually travel with some sort of luggage, so what's the rush in getting off the plane? However, once, and only once, I have asked for an upgrade. It was Qantas, on a very early morning flight across the...

Good luck to you Markis. I haven't had the same luck. I've worked all the five options on the PP website, including the "monthly" newsletter. Please don't think I haven't. And after no luck there, I made the logical phone call, and they just tell me the same thing. The fact remains. I have not...

I agree completely. I am also intrigued. Travel is not a normal part of my work, so I don't stay away as often as you might. I have been a member for a number of years. In theory, I can see the advantage of membership, and while I haven't saved a motza like others, I have finished up maybe $100...

I've had enough of the lies and the shocking service over the phone. In my current membership year I am yet to be able to use a voucher after five attempts - both accommodation and dining. I've also discovered that my membership year is defined as 14 months! WTF? Their phone service is...

Re: QF loyalty bonus change Definitely. It's not a reward for loyalty at all, but a reward for frequency. At the very least it's a misnomer. I don't fly often (yet still manage to make the Silver grade), and used to get a bonus every 3-4 years. Now it's unattainable. This is despite the fact...

"Qantas Source" says that AKL-SYD flights for the first half of this month were VH, then back to ZK, and with a range of aircraft. No big deal, but vaguely interesting.

I flew to Auckland and back about two weeks ago. The flight over was on Jetconnect, and the crew was as good as usual. In fact a couple of familiar faces from my earlier flights this year. However I was surprised and disappointed to return on a proper Australian Qantas flight and crew. The plane...

Qantas catering hit an all time low for me yesterday (Sunday). On a flight back from Brisbane, the "lunch" offered was a luke-warm meat pie, in its plastic wrapping, with a paper serviette. That was it. No choice, and not even a sample pack of tomato sauce was available. I'm not convinced that...

My mother always told me that if you can't say kind words then keep quiet. But thanks for the e-mail address anyway. I was one of the 3% of shareholders that voted against every proposition at Friday's AGM.

As of 0100, Qantas has cancelled flights in and out of Melbourne today (Monday) up to around 1100. If their performance during the Heathrow Snow Saga in December is anything to go by, that WILL change, and more cancellations are likely. Best thing to do is contact the airline on the day of your...

Well, who knows how I do it? I'm booked to fly QF31 from SYD to LHR on Friday (Christmas Eve), landing on Christmas Day. And then believe it or not I've got a ticket on the Eurostar to Brussels the next day! I'm almost certain that the flight will run, and I can live with a 10-12 hour...

Actually, I have the same question. Short version ... I'm booked on QF31 on Friday (Christmas Eve) to London. With only two 380s in service I'm expecting that my particular flight my be changed to a 747. I'm also booked on QF32 in January. For that I am more hopeful. Long version ... I...

Any time I have checked baggage it's usually clothes and stuff in a sports bag. 1. It's got "Sydney Roosters 100 years" and there aren't many of those. 2. I also tie an old school football sock to the straps. So I can't go wrong! In fact my bag has gone halfway round Europe while I've been...

Never on both counts. I remember my first ever flight to Perth (from Sydney). It was with Continental Airlines! About halfway through I'd had enough and wanted to get off. So when I did my first London flight I didn't know how I'd handle it. I suppose I was so excited it didn't get to me...

Worst: British Airways/London T5 ... I have a 40% chance of my baggage being "lost" - you guys seem to be worried about how many minutes it takes to show up! Best: Qantas ... on two counts. 1. While flying for work I usually have a large, bulky bag that needs to go through special baggage...

I can't say I've ever considered parking too much for the International Airport. Usually I'm going for a lengthy time so I suffer my pride and pay an ridiculous amount for the train. (Don't get me started on that - but I WON'T get a taxi!) Twice, for Sunday day trips to Auckland I've managed to...