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Anyone who gets to 7,000SC should recieve an automatic invitation to the Chairman's Club

I usually fly Qantas and am dissapointed at their lack of initiative. There are many situations where they could assist frequent flyers and dont. Those who fly regularly should not have to ask for an upgrade or an earlier flight - it should be offered. On domestic flights it annoys me that...

With the new Cathay Business, is it still the "herringbone" layout or have they gone back to a conventional layout ? I flew Cathay with my partner and the seat layout was such that you could not see or speak to the other person without just about getting out of the seat. We did not like it at...

Over a number of years of international travel, I have watched bank fees on overseas credit card purchases skyrocket !! I hear recently that one of the credit card companies or banks is now offering a card that you can "load up" with Pounds, Euros, US Dollars etc. This seemed like a good idea...

Never sick of flying - especially long haul ! Cocooned away from phone, email, you can just relax and read, sleep, drink, be waited on - what could be better than that. Don't like short haul where everything is a rush and I hate most o'seas airports. Just back from a R-T-W trip and cannot...

Just been thru LAX and yes, its an easy process to pick up bags and then re-direct them. As a general rule I don't like checking luggage thru several flight changes. Too much opportunity for bags to go missing. I'd rather collect bags at the end of each flight and then check them onwards...

Definitely upstairs, and pretty much any seat upstairs. More personal, more attention from the crew, few "visitors" and overall less people which means quieter and more peaceful. I'd take any seat upstairs !!

It's great to see a staff member wanting to improve the service. If all flight crew had this attitude the Qantas experience would be improved greatly. Generally on long haul, I find the service better than most other airlines. I'm not worried about being recognised for my FF status - just a...

I am marginal in maintaining Platinum status this year but yesterday I received a letter from QC advising me that if I can submit my travel plans for next year, then will decide whether they will allow me to retain Platinum. So, naturally I told them I'd be flying all over the world next...

Interesting stories re lost luggage. I travel a fair bit mostly with Qantas and BA and have (fortunately) had little problem. Occasionally bags will be delayed but I have found staff helpful and forthcoming with "emergency packs" - but never cash. To avoid probems with lost luggage I pick...

I find Emirates air crew cold and lacking personality. It's like the have practiced "service" rather than wanting to really priovide it. We usually travel Qantas Business but for a recent trip to Paris it was suggested by our Travel Agent to fly Emirates. Good service in Melbourne but...

Any airline can have an unlucky run but there appears to be a pattern developing here. I reckon it started with the proposed "take-over" of Qantas by private equity a couple of years ago. Maybe, attitudes have changed or more pressure is being applied on Qantas staff which is causing the various...