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    New aviation industry ombudsman & customer rights charter in Australia

    This proposal is quite weak (and complicated) compared to the current EU/UK model.
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    New aviation industry ombudsman & customer rights charter in Australia

    This is actually the best part of the EU regulation, though it's often overshadowed by compensation. The airline is responsible to get you to your final destination and must cover any expenses such as flights on another airline. They must also cover all your meal and accommodation costs until...
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    Preferred seating charge for second passenger on same ticket?

    Have these changes been announced and published?
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    NAB acquires Citibank Australia

    The alternatives used to be Bankwest and Macquarie, but there should be other options too. I use Wise for bank transfers or converting currency in advance, but their on the spot conversions for smaller amounts (ie for everyday purchases and withdrawals) don't seem to be as good as the...
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    NAB acquires Citibank Australia

    Aussie banks get away with so much that wouldn't be acceptable in the UK. For all my UK bank cards, 0% international transaction fee is very much the norm. 3.5% is absolutely unheard of here for a debit card.
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    Thank you for your loyalty

    Yeah the "loyalty gift" not counting towards LT status is useless to me and doesn't feel very genuine, since I'll requalify for Platinum in this year without it. Though the gift is probably just a PR stunt to get some positive Qantas news into the media cycle, your Sunrise/Today fluff piece...
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    New Qantas promos including double status credits (book by 3/9/25; travel 4/9/25 until 22/8/26)

    Oh wow, I wish I'd seen this earlier, or that they'd done this earlier! I was holding off for a DSC promo to book my Christmas trip, then when I saw DSCs no longer count towards Lifetime Status, I went ahead and booked a cheaper fare on Qatar instead yesterday!! So although this reversal is...
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    Article: Why is Dynamic Currency Conversion Even Legal?

    I'm not sure where you were in the UK, but most bank ATMs in the UK are fee-free withdrawals for everyone and there are still plenty of them in London at least. As in most countries, avoid the non-bank ATMs in convenience stores etc if you can as they will usually have ridiculous fees.
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    Google Flight Deals

    Yeah, I went to the link and it's just a page that says "This feature isn't available yet"
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    Card payment sucharges banned in Australia from 2026

    Even as an Aussie who now lives in a surcharge-free part of the world, whenever I'm back home in Australia it takes me a few days to adjust and realise how widespread and sneaky the surcharging has become since my last visit. The first few times I get hit with it I think the staff have made a...
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    QANTAS Cyber Incident

    The AF/KLM hack has barely made the news (I guess the media have become bored of breaches) but from the details I've seen it sounds very similar to the Qantas hack:
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    Card payment sucharges banned in Australia from 2026

    These merchants mustn't like tourists spending money with them. Australia is currently at the extreme end of the global spectrum in terms of card surcharges. Europe, Canada, the UK and the US all have a ban on debit card surcharging. Europe and the UK also have a ban on credit card surcharging...
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    Card payment sucharges banned in Australia from 2026

    Fees for transactions in Australian dollars when a merchant's bank or payment processor is located or registered overseas? What on earth! How is that allowed?! If I ever move back to Australia I'm keeping my UK cards, most have barely any fees for anything!
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    Card payment sucharges banned in Australia from 2026

    Is that just Amex or regular Visa/Mastercard as well in Australia? In the UK, most cards are now 0% foreign currency fee except for Amex
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    Card payment sucharges banned in Australia from 2026

    What a complicated mess. Like ATM withdrawals in the EU, they can charge different fees depending on the type of card you have, and foreign-issued cards usually get charged fees while an EU-issued card will get a fee-free withdrawal. At least the EU & UK's surcharge ban is simple and our...
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    Feedback on the AFF website & brand refresh

    Unfortunately I was finding it a bit hard to read everything in the new style and font, but thankfully someone much more helpful directed me to the instructions and I'm now back on Classic Style.
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    Feedback on the AFF website & brand refresh

    How do I change it back please?
  18. L

    Card payment sucharges banned in Australia from 2026

    According to ChatGPT - I laughed at the "consumer friendly" part!
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    Card payment sucharges banned in Australia from 2026

    I'm not so sure. My BA Amex earns at a higher rate than my Qantas one did, and it earns Avios which are worth more to me than QFF points.
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    Card payment sucharges banned in Australia from 2026

    So removing surcharges in Australia causes our banks to throw a tantrum and threaten to entirely dismantle rewards programs and remove Apple Pay! Maybe the blindsided Aussie bankers should open their eyes to the rest of the world. Surcharges barely exist outside of Australia & NZ, and banks in...
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