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Works through there - thankyou!

Maybe I'm somehow doing it wrong, but I can't seem to get the upgrade request to load properly either on the app or the website. I've tried a few times over the past few days and keep getting random error messages that don't make much sense to me. Today's is "PNR was not found in the URL" Is...

I had the same issue + more. Not only was an old Australian address but also the tax details (Australian tax resident / TFN) from my old NAB account from over 10 years ago. Citi have my current UK address and foreign tax residency details, but NAB decided to override it with their own outdated...

I think it's unfair to call her a slow learner as she would have been reassured by the experience with Scoot that it wasn't actually a problem and something minor that could be fixed at check-in with little fuss and at no additional cost.

Turkish was approved for 21 weekly flights. Qatar already has 28.

I can't answer for CX, but I have done with BA as their redemptions are similarly better value than using QFF points. The trick with BA is to select that you're making the booking for someone else (not yourself), but then enter your own name into the passenger details. This way it doesn't...

VH-OQK is currently departing Dresden for Sydney as QF 6022

15 Dec - both LHR departures with significant delays QF2 LHR-SIN-SYD delayed overnight at LHR, now scheduled for 9am GMT tomorrow - 13 hour delay QF10 LHR-PER delayed by over 8 hours, now departing 8pm GMT tonight

I suppose one thing that hasn't really been mentioned is that delay compensation across all forms of transport is the norm in other parts of the world but unusual in the Australian transport market. The UK and Europe also have these 'delay repay' schemes for train travel, including government...

It's only a 4 hour flight, so not the worst, but agree not ideal. Is it at least a smooth transfer/transit in Perth airport? Arrive and depart from T3/T4. And does anyone know if there's decent shower facilities in the Qantas Club in Perth? Assume the International Lounge can't be used on...

Thanks all, the main reason not considering QF2 via SIN is the timing and jetlag. I'd prefer to avoid an early morning arrival into Sydney from a relatively short overnight flight from Singapore. Would be happy with a morning arrival from DXB, so will probably go with EK.

I'm booking a whirlwind trip to Sydney and back for my cousin's wedding in March next year. I usually fly into Melbourne (where I'm originally from) and have done the QF10 before, all the way on the 787, and found it was excellent for minimising jetlag compared to the routes through Asia or...

Unfortunately a bit of strong wind or rain in London and BA will deny EU261 compensation due to weather being out of their control, even if there was another underlying reason for the delay or cancellation. Some people take them to MCOL (UK county court claim) to get paid, and BA will usually...

Mine was booked via BA but flight operated by IB, so maybe that's part of the reason.

I flew Iberia about 3 weeks ago and still have not received the points and status credits for the flight. Had my QFF in the booking and the flight even showed up on the Qantas app, so they had very successfully linked it to my account before I flew, then somehow forgot about it afterwards. I'm...

I have never had an issue with not including middle name. In Japan I once had a JAL check-in agent add my middle name to the boarding pass, by writing it on with a pen.

The Australian media and politicians also scrutinise Qantas very closely and make it headline front-page news. British Airways suffered the same collapse in service, after similarly firing most of their workforce and outsourcing or hiring them back on lower wages. Sadly the British just accept...

I use a credit card in the UK where card surcharges are illegal, but in Australia it costs extra to use a credit/debit card, so I avoid it if possible.

I had requests from a few banks recently for more details, when I questioned it with one they said it was new government legislation requiring them to collect the information and pass it on to the ATO.

I had an interesting experience in Heathrow after a BA cancellation. No ticketing staff at the airport, you need to ring the call centre. I got through to someone who rebooked me onto a flight an hour later. Great service I thought, until I heard him say "from Gatwick". After a bit more...