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Actually that is what I had said to my mum initially - let's just forget about the return points because there is a chance QF will stuff this up. I'm literally furious at how this is played out. I hadn't considered emailing Stephanie Tully - does anyone have her email? Because I'll do anything...

A bit of an update so far - as I suspected, the 'new' Qantas agent we dealt with after the stuff up happened, who had promised to call today, as expected, didn't call - neither did anyone else. We called and were able to be put on with a supervisor, who after a very long hold told us she...

Ah thanks for the advice! Because I would definitely consider going to a small claims court. Actually another friend of mine did say in a court of law they would have to provide that recording. Qantas promised to call my mum back tomorrow - and I've said to her that she needs to record that...

Thanks for the responses all. I will wait till well after my status lapses next year and then apply for it.

UPDATE: So my biggest nightmare has occurred - which shows the complete lack of competence by overseas Qantas call-centre staff. We called to ask for the return leg to be cancelled and the agent said this would not be a problem - she told us my mum would get 75k points back and $90 in taxes...

Hi All I currently have Hilton Diamond status, but I will lose this by March 2023 as I have not stayed enough nights this year. If I'm able to obtain Velocity Platinum in the next few months (for the first time), I understand that Hilton Diamond is one of the benefits. Would I still be...

Ah perfect - her flight is in a few days time. Thanks for the answers all.

Hi All, My mum has an award booking return flight (MEL-KUL-MEL) using QF points. She wants to cancel the return leg (KUL-MEL) - is this possible to do and get a refund of half the points back?

How can you be sure that you'll get Platinum? I'm BA Gold - and I'm fairly sure this is equivalent to Platinum (it is equivalent to QF Plat). When I got the approval email, it just says, earn 80 to retain gold and 'if you're status is equivalent to Platinum, earn 200 SC to get Platinum'. Is...

Thanks Matt.

Hi All, I'm trying to get the 200 SC for the Platinum challenge. I have a flight booked from MEL-SYD one way in J - so that earns me 55 SC - if I'm not mistaken. I'm yet to book my return. Based in MEL, I assume the best option for me is to do MEL-OOL direct, which gets me 160 SC and is...

Here is a photo of the steak cut into to show that bit of pink in the centre. I'm not a steak expert but I think I know a good steak when I know I see it. Hopefully you have a napkin close by to wipe the egg from your face.

Thanks @Ade really appreciate that!

Hi All, please see review here for Qantas First Class, Sydney to Singapore. https://www.turningleftforless.com/r...-to-singapore/

I reckon it'll be gone by Easter at the latest. It seems like the decision has been made, and I think (and hope!) it's only weeks away! If we can also get rid of mandatory masks, that would be great!

Does anyone know when the lounges will return to operating as per normal independent of QF flights? My assumption is 27th March?

It makes a huge difference. You mention cost when it's got nothing to do with that. It's the risk. It's not only tourists coming to Australia, but also Aussies travelling literally anywhere worried they'll be stranded. What happens if you're in Europe, test positive and need to spend 10+ days...

I think the airline industry really needs to pressure the Australian government into removing the pre-departure test. I can see why this detail may not be looked at just before an election, or straight after - however, that means potentially over six months of a rule that continues to cripple...

It was 8.30 pm till 10.30 pm (Sunday). There was one QF flight at 11, an EK flight at 10.30 and QR flight at 11. 1646719344 According to one of the QF staff at reception, the J lounge is re-opening at the end of March. Spa is 1 - 2 months away.

Was in the QF F lounge at MEL yesterday. It was absolutely packed and never saw anything like it before.