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Yo dude, Yep - I just call the +612 number on the card. Use skype to call it - it'll be cheap :)

100% huaca - don't worry about that 2 years thing, I've had them definitely more often than every 2 years also - let us know how you go!

Hahaha yeah they almost need you to almost go through with the cancellation I swear. Great result, same basket as I am!

To get to this point, computer and I had to have a rather awkward conversation...

Right so let me take you all through my terse exchange - called number on back of card - said I wasn't getting value - 'Ace' listed me all the great things that i was getting with my platinum card - I said thanks but I'd love to cancel I think - He then put me through to another team who does...

Cancel then report back on what their reaction was #selfish 😅😅😅

Yeah, I believe it's a new application for a credit card, but that is fairly inconsistently applied I imagine, even here amongst us.

Also a very true fact ! The fact that they've all now quoted the same bit of legislation to me, makes me think people got their knuckles rapped and they're all playing it super safe. Funnily enough I just asked the person on the phone then - can I reinstate and she said yes, within 60 days...

I'm currently chatting to cust service on the app - and they're point blank restating the 2019 law change. Similarly, they are now saying that they can't re-instate cards, you'd need to re-apply again for a card (which is a new one for me) Maybe this is all directed at me personally, given I...

Suspect they've cracked down or at least my account is less fancy now I don't have any money flowing through it - as normally they'd be up for it. I tried twice too and both agents said the same thing. YMMV but this is a different one for me.

Just did the dance with a customer service rep. She very quickly quoted the "Australian rules" with regard to credit cards and retention offers. Gave up after a few mins of probing. Sad

Yeah, just got this email from ol' Olivia Wirth - and I've been extended with no strings djue to my current residency in Aus!

yeah literally just did this with my other half - her passport was expiring and we had to book with her old passport number, and then just changed it later on in the usual place online. no problems at all!

Just as an FYI - they've now scrapped the holding pen for transit customers as part of a wider easing of covid measures. Seems were a month or two behind Aus in terms of omicron surge so the govt is just beginning to roll things back...

Aussie in Singapore here! Cruises have had a bad time with outbreaks here - and they have had a tendency to shut entire ships down (although the more recent relaxations would have me believing you'd just get thrown in the hold) Current restrictions here are still very vigilant - so 5pax...

I can confirm it does take a while for the actual letter to come in...

I'm happy to be corrected by the brainstrust here (Haven't been in Aus for like 3 years now haha) Whenever I deal with Amex (and this is only my plat charge) - they can instantly reinstate the charge card, but IIRC there's some laws around following through for credit cards. Actually now that...

They can for charge cards. Credit cards fairly certain they can't. As well as partner cards (not sure if the DJs is a partner card) 1645062650 They can for charge cards. Credit cards fairly certain they can't. As well as partner cards (not sure if the DJs is a partner card)

Flying back home to visit family for first time in 3yrs in SQ J. One thing covid was good for, banking krisflyer miles. First time that the missus is flying business too! 🥳

Haha yes I'm sure the restaurant would oblige a bit of a faff with paying... :)