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JQ53 is showing as cancelled on the BNE Airport Flight Board........

This stuff annoys me......... so I looked through all the avenues of dispute I could find for you Matt....... and found an even harder dead end..... SATA-Internacional Azores Airlines GENERAL CONDITIONS FOR PASSENGER AND BAGGAGE CARRIAGE 14.4 Onboard service The Carrier may have a meal and...

Looks like Virgin has a very different recovery strategy than Qantas....... from what I can see Virgin has pulled the selling of new seats on all flights in and out of Brisbane until Thursday 13th......

Looks like the or Reef Lounge at Cairns International Terminal has finally reopened as a pay per use lounge, under the Escape Lounges banner. It was reopened for Singapore Air premium customers, but not much else has been said about it since...... but now some more details...

Not often do I read something in a PDS that is a positive clause, but the Bankwest Qantas World has at least one: Complimentary Overseas Travel Insurance There is no cost for this cover and no requirement to spend a certain amount on prepaid travel costs by charging those costs to your eligible...

Yes, but if not provided (eg. due to dodgy links, failure to communicate options etc) they have not met this. As the info provided by OP is limited in this regard, I am sitting on the OP's defence council, and putting forward an argument from that perspective. Achnokwelde it is quite possible...

I have not been in this situation with Jetstar, so I can't claim success or failure with them. I have had very similar situation with another airline and I was successful. I formally rejected the credit that was offered and provided that rejection to the credit card company. How my case was...

OP advised that alternative (links) did not work. Agree, OP advised they attempted to resolve via links and phone call.

Acknowledge the Jetstar T+C's, but these do not override consumer law or the contract you have with your credit card provider. Agree, no point arguing with Jetstar they will sit with the way they have written their T+C's to avoid any commercial impact. I still think you have a case to dispute...

I would jump online to my credit card and issue a "dispute transaction" / "chargeback" for service not provided and attach your evidence that the service was cancelled by them (i.e not provided). Don't waste your time disputing with Jetstar.

I sit on the other side of the fence on this one....... I love the option of Ridiculously Tight Connections. It gives me the power to make the best decision for myself. Matt's example of his experience in Madrid, shows how you can actually make it work. I only travel with cabin bags, so that may...

100% agree they (and all airlines) should have transparency of their award seats. Not sure about forced to have a fixed number. If they just had transparency, then competition would drive the customers to the more rewarding programs....... at the moment, I think the airlines are using their...

Maybe a post for the grammar forum, but is it that they are "misled" - this would be illegal conduct, or are they "misguided" - using snippets of information (from Qantas partners, bloggers and others) to form an incorrect assumption?

How many seats do you feel would be reasonable for Qantas to release? Qantas has in the past had "points planes". There was an A380 points plane open with every seat available for points booking. This is what was posted on the thread for that flight: It went live at approx 4:56am Perth time and...

I understand buying 1,000 Avios from QR for $45AUD should extend them for another 3 years.

Good call. Incorrectly assumed everyone was electronic........ Maybe change to group colours, such that there is no implicit assumption of priority order.

I get the image, and the methodology needed....... but what I don't understand is why you would need to introduce this complexity for the customer to understand...... despite those that do understand and those that see no need to understand, there will be many customers with anxiety, eagerness...

Checkout this article for some options of cards for people who don't like annual fees :) https://www.australianfrequentflyer.com.au/credit-cards-moving-to-monthly-fees/

I note from Flight Aware that Alaska Airlines 3425 shows as "Operating as SkyWest 3425". If it is operating as SkyWest 3425, then maybe this is the issue?

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