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Who knows if JQ will even fly to Narita on 24 June? For example JAL themselves have cancelled all Mel-Nrt flights for the entire month of June. Plus you can't spend the night in Japan in order to catch the next day25 June flight unless you sit in the airport as Japan is closed to tourists.

Yes negative balance is possible although it is more like a deposit. Call centre changed a flight once for me that should have incurred more points but the agent missed that I did not have enough points. The revised booking showed in my account but status was 'processing' and remained that way...

Hi gidx03, I have recently suffered the same fate with JAL and Finnair for June/July and spent hours trying to find alternatives to/from Europe from Melbourne utilising the multi city booking portal. I had to forsake business class on some of the flights but at least I had success and did not...

A few hours ago as only two business class seats were available, I booked my 2 kids 13yo and 15yo Melbourne to Frankfurt in economy class. I then went to book my wife and I in business class for the same flights ( seats are there ) and after 3 attempts to finalise the booking I could not due to...

Hi can anyone recommend rental car excess insurance ? So far in my research prices have varied significantly, $95 - $350 for 22 days coverage in Europe. My concern is not so much the price but not having any difficulties should I need to make a claim.

Hi, not good. Your other issue apart from the time to get from Narita to Haneda is that Japan are not allowing tourists at the moment so unless there is some sort of transfer between the airports in which you don't enter the country I would be getting on the phone to Qantas or look for...

Wow.....I got the ticket numbers a few minutes after completing the booking !

thanks RichardMEL and TheInsider ! I have grabbed the last remaining award seats and hopefully it will be able to ticket and then I will cancel the paid fare. Unfortunately the taxes/carrier charges are so high in recent times (depending on airline/route etc ) that each time one has to determine...

HI, I have a paid fare with Qatar Airways, Zagreb to Melbourne. The fare is fully refundable. There are now award seats available on the very same flights, there were none before. I suspect if I book the award seats it won't ticket as Qatar will recognise that I am already on the flights. Would...

I suggest you check Finnair schedules for the date you are considering booking to confirm if it is reflective of post Ukraine war route to ensure that your Singapore to Sydney connection works. I have had a booked July Budapest-Helsinki-Narita-Melbourne flight no longer viable due to a longer...

My award seat booking is Melbourne-Singapore-Doha-Frankfurt. My request cannot be done on line hence I need to call…… Day 1 : “could I change Doha to Frankfurt to an earlier flight please?” “Oh we have to request Qatar Airways to unlink Singapore-Doha-Frankfurt, please call back after 24 hours...

Hi , I am bronze FF and not a QF club member. Does a Jetstar international business class award seat have any lounge entitlements ?

Hi does anyone know if luggage will be checked all the way through on a single booking/ticket : Helsinki to Singapore (Finnair) - Singapore to Melbourne (Jetstar). Finnair call centre says no yet Jetstar website says yes.

Dear N860CR (and others) , if you are chasing a points/taxes refund best to call frequent flyer services on the 131313 call menu not the priority number . Priority number can route you to any call centre. While frequent flyer services don't deal with reservations they are very helpful in fast...

Hi, in attempting to create a second back up booking via an alternative route from Melbourne to Frankfurt, the system can’t complete the booking (error message) as I suspect that it recognises that I am already flying into Frankfurt on the same day on an existing booking. I have come across...

Thanks Princess Fiona. If the JL flight is cancelled for the booked day but there is the same flight the day before or day after with award availability do Qantas offer that ?

Hi, I have a business class award seat booking Melbourne to Frankfurt via Narita with JAL departing mid June. Due to reduced demand JAL have been cancelling flights up until June. I have enough points to book a back up flight the day before although it is longer being...

Hi , I am about to book a paid Qatar Airways fare . I have the option of entering my Qatar privilege club number or Qantas FF number. I rarely take a paid fare and usually travel via QF and partner award seats. I have no Qatar points. Is there any benefit using my Qatar membership ? Can I enter...

It is not just the long wait time but the training of staff in order to answer the most basic of questions varies so wildly and it does seem ( although not always ) that the Cape Town call centre is at the bottom when it comes to knowledge and skill set.

Hi I also have several sector to sector award seat bookings for a trip to Europe in June of next year. (MEL to FRA and back from BUD) The reason is that despite being able to book NOW it does not necessarily mean that the airlines will actually fly these booking dates. Eg I have booked MEL to...