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With this QF issued FOUR passenger ticket that includes a Jetstar to Qatar Airways connection in Singapore, I have spoken to three different Qantas call centre agents with this rather simple question: “Do we have to clear customs and immigration in Singapore? “. The answers have been “no”, “yes”...

Council rates, car registration are definitely out . Utility companies may be considered as semi government which some cards also exclude. You will need to confirm the latter with ANZ,

Hi I could only find a CBA card that earns points on government charged (excluding AMEX cards) and it is only 0.4 points/dollar.

As of yesterday ANZ Qantas credit cards no longer earn points on government charges. This includes things like council rates and car registration. The only card alternative (excluding AMEX) I can find that earns points on government charges is CBA however the earn rate is only 0.4 points/dollar...

Hi AussiePom if you have the points I would be trying all sort of back up combinations to find and book a return flight to Australia that avoided a non transit component in Japan. There are elections in Japan in July and given polls suggest only 30% support re-opening to tourists there is no...

My two experiences were with non QF operated award seats but the two agents knew the seats would go immediately back into the award inventory and knew how to immediately re-book. I have however come across agents who are reluctant to do it for fear of losing the seats. I guess in Gidxg03's case...

Actually Qantas can turn the two bookings into one multi city PNR. Unfortunately only some call centre staff know how to do it and they tend to be the Hobart or Auckland call centre. I have done it twice before. They don't merge, they cancel and rebook immediately, sometimes calling another...

Hi Jaseb, myself and others on this forum have fallen foul of Japan not opening up and MEL-NRT cancellations. I like you are trying to get to Europe, for me it is June MEL-FRA. I think I am on my fifth or sixth backup flight ! Just forget anything via Japan from MEL. Look for an alternatives...

yeah there goes points on council rates, car rego and perhaps other things I cant think of right now. Amex don't exclude government charges but government don't take Amex! Not happy. Do any other Visa/Mastercards earn points on government charges? I know a lot don't

*stopping for a few days in Santiago, Chile?" Santiago is ok but nothing special.

I just called Qatar for their take on this. First the agent said that all this information will be given to me upon check in at Melbourne on the day! When pushed to be able to confirm if JQ and QR are transit partners in Singapore the agent came back with a "no". Is the lack of transit...

I spoke to Qantas twice today regarding my Singapore connection ( Jetstar to Qatar). Just a reminder it is one ticket. First agent said I need to check in again at Singapore including baggage. The second agent said myself and baggage will simply transit through however when I pointed out the...

Serfty yes after 3 years of trying to get to Germany/Croatia to see family and holiday the hurdles have not fallen away ! I think I am on my third or fourth routing. It started off really nice, business class booked all the way first with CX then JL....cancelled....cancelled. I do have a back up...

I have the following award flight booking made through Qantas: MEL -SIN (JQ) -DOH (QR)- FRA (QR) departing mid June. It is one ticket and Jetstar website confirms that they have agreements with Qatar for baggage transfer. According to the Singapore government website and the Changi airport...

It's still 30 April 2022 for domestic awards !

I guess also we would not want to be in a situation where priority starts filtering calls based on need and sends us to the work experience student to sort out out a multi city, multi class, oneworld award that we have spent ages putting together and all we want to do is one small change that...

...well the sad irony is that it was like dealing with a different business altogether.....call answered quickly, agent knew what they were doing, matter resolved quickly. It should be like this for all customers !

Hi in my opinion I would be keeping this thread low key and not share or promote outside of the forum. Perhaps Qantas already read this but who knows? The reason I say this is because the priority telephone number seems to have been passed around a lot and not so urgent callers have been...

Thanks for your replies everyone. I am thinking that for me that Virgin FF might be the best alternative to Qanats FF. I also think I will hold off and see if Qantas improve their customer service. The limitations with on line booking I can tolerate especially if an efficient customer service...

Switching from Qantas frequent flyer to Singapore KrisFlyer Hi after many years with Qantas FF including many no issue redemptions, recent experiences with both the call centre and on-line booking capabilities have made me consider an alternative. Has anyone done the switch to KrisFlyer either...