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Parked my car at T2 last week at the Valet Parking at T2 labelled as Pronto but operated by Secure Parking. It was damaged by them but I failed to notice until the next day. I submitted a claim but they declined to take any responsibility. The facts were pretty clear. the moral is you now need...

I just went to the Velocity web site and for the second time this year there is a 15% point transfer bonus in which Citibank are not participating. I have queried this with Citibank before but got the run around and the same from Velocity. Any one know anything more on this?

I had been waiting to convert in anticipation of one of these promotions. I emailed and rang Citibank Platinum customer service and they said they don't know why. This was after emailing Velocity first where I was told to call Citibank. I then emailed Velocity again stating that this is not...