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Without really wanting to comment on particular circumstances, it does seem that it wouldn't be hard for Qantas to send out at email, with an appropriate subject line, warning people that their points are due to expire in some number of months. The fact that they instead bury this detail in what...

I note from a previous post that you had this same experience on an Emirates flight. It seems remarkable to have experienced this on both Qantas and Emirates. Are you sure this was a Qantas flight?

I wonder - did this only appear after the system update overnight? I have a bunch of spurious transactions showing in my account, but they haven't affected the total shown. Could this just be related to that?

I've logged in, and it all looks mostly the same. However I notice the messages for points activity from flights has changed. For example, it now says: QF 0479 E 22-APR-18 SYD/MEL Notice there's no mention of the class, and the format has changed a little. There also seem to be some spurious...

From the subject of this thread I assume we're talking about Qantas Club Passes, not a membership, in which case there's no access to the lounge in Dubai, as it must be a Qantas operated lounge. But access is available in Perth. If your daughter had a QC membership, she would have access in Dubai.

In fact HEL-LHR will earn 60SC, so the total ends up the same (albeit with one extra stop). This is more a happy coincidence than anything else, however..

I've had one sorted out at the airport. The booking appeared normal except that no charge had been made to my card, I couldn't check-in online, and I suspect (but didn't check) it hadn't been ticketed. The check-in agent had to call someone over, then make a call to somewhere, but it got fixed...

That's very interesting! As usual, it's worded in a way that's possibly ambiguous. Though it does say for Qantas Club: So perhaps access should be granted based on that? And I notice the conditions are basically the same for the Melbourne Business lounge. I wonder if this has been reworded...

I noticed the same thing, but figured it might be intentional. ie. they only want to show bookings with at least one QF flight. It also now shows each flight separately under the list of 'bookings', even when it's a couple of connecting flights. Perhaps the backed query was written by a new...

This comparison is a little unfair. The 787-9 has to carry a lot of extra fuel to cover the extra range, and so it needs a stronger structure to carry the weight. This is one of the tradeoffs airlines and aircraft manufacturers have to deal with. A plane designed for a shorter range can shed a...

I recall a similar experience where changing my seat in MMB didn't stick after check-in had opened. In that case I think I wasn't able to do online check-in, so I ended up in my original seat. When checking in using the phone app, it does give the option to change seats afterwards, and the...

It's not so great when the flight's delayed just before boarding commences. If you've left the lounge and passed through immigration, there's no going back to the lounge. This sounds like a massive downgrade for passengers on PER-SIN.

Hooroo basically IS Qantas Hotels. As the Qantas Hotels website says: Also, they have a website at Hooroo | Powering hotels for Qantas and Jetstar

Ah, that explains why a few hotels have mentioned something about the booking being already paid for on Expedia (when I booked on the Qantas Hotels website). I only book when the price is basically the same as the other sites, and I get to use an AMEX and pay immediately in AUD, which suits me...

Yep! Hasn't been working for at least the last hour or so. The phone app seems to work fine though.

Just completed a two month holiday - 21 flights in total. Booked the main (AY J Fare) flights through a human travel agent. Worked well because my wife was on the same flights going over, but different dates coming back, so booking online myself would have been tricky being sure enough of...

Re: Qantas A330 refurbishment delayed It seems the two unrefurbished A330s will be get the new product. I just noticed the financial results press release has this tidbit: No timeframe mentioned however. See the full release at...

What are seats 9D-G like? 9C and 9H seem to be blocked, apparently due to being bassinet capable. Row 10 doesn't look like it's worth paying any extra for...

Access is also given if you have the Starter Max Bundle I'm one post short of being able to post a proper link, but from jetstar.com it's at: /au/en/help/articles/lounge-access-for-economy-starter-max-passengers

It seems to be available to me too as an SG. Doesn't say anything about $0 though, but also doesn't mention is having a cost (which I think it did before today). Also, I seem to be able to choose a seat a few rows further forwards (on a 737) - row 9 instead of 11. Though that could be because...