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Chatting to Amex chat atm - they said quote: " We continually review the products and benefits we offer our Card Members. As a result of this, we have decided to exit the relationship and will continue to look for ways that we can deliver value. We will continue to review the partnerships and...

This is what i don't get too - why would you stagger the reveal like this, only to drive a lot of nervousness and consternation - and potentially people pulling the plug?

It better not be this 😢

Tbh they all look at the same system - it seems that it is highly dependent on your individual situation more than anything else

Just called our friends at Amex because the $195 for the edge card came in due. Wasn't offered anything (as I had just been offered a bunch to 'keep' it a few months back) so closed it to save my $195 - as travel credit and the other perks aren't super worth it for me living in Singapore!

Awesome man! Good to hear! Also amusingly - that 'one only valued customer' is on my account at least 3 times haha 🤣🤣🤣

Ya from my understanding (and thanks DC3 - magic Box is catching on!) - the cancellation is one of those they trigger it but it goes back immediately. You'll have to quadruple check if you only have one card tho (I have multiple cards - so am a lot more cavalier about these things) Also, it...

Perhaps haha! Or the postman doesn't have a chance to leave the building 😬

As Sapz said above, amex advised me that the cancellation is kind of "inside the machine" so nothing actually gets cancelled... Perse... - nothing happened to mine !!

I am about 75% hit rate with the non-aussie folk - I swear they're either more lenient or ... Just nicer about the offers etc? Do agree that obviously it's very computer says "give things" but hey, we can't know for sure!

It's almost like the Aussie call centre are the reverse of the offshore one. I also do wonder how many cards you need to hold and for how long - and how this impacts how they talk to you about these things.

Excellent news foggy! Great result. I honestly think there's a steadfast push to keep quote 'higher value' members - especially those who have held a higher-fee-paying-card for a long period of time. Seems also that literally trying to cancel the card, to the point where they read you the...

I always get mapped to offshore due to the odd times i call them - they play very coy when it comes to bonus points - you baically have to cancel the card for them to determine if there's any sort of offer sometimes - as was the case in this instance. Talking to them 'pre-cancellation' is a...

Just dropped my two larger credits on hotels here in Singapore - didn't have much places to go and all 3 of my credits were queuing up to expire come March. Hopefully it's all good! (PS. I've found that it you speak to them sometimes they'll just extend the expiry... My experience anyway)

I just had yet another chat with Amex Platinum cards, this time was to legitimately change addresses on all my cards. I then got into a bit of chat about the overlapping benefits of the reserve and the edge and said to the agent yeah nah cancel it. She then went through the actual cancellation...

At this point, I'd say use it on hotels - but I imagine the deals in Aus are quite good atm? Can you not do a quick trip interstate now that everything's calmed down a bit more? There are also 'experiences' I think in the Amex travel portal that are sometimes pretty sweet?

Computer says.... yes?? Congrats!!

For me the agents always need you to say "I want to cancel" then it weirdly like... Must unlock something on their computer? The last agent literally "helped" me into saying the words haha. Just a pov!

Asked about a cheeky fee waiver, got nope, but got 200k points.... Full experience and deets in the amex cancellation thread.

I am actually a bit shocked they actually threw these points at me!!! I never actually get through to Australia tbh, it's almost always the offshore mob who I find to be incredibly pleasant tbh. Might give the platinum reserve cancellation a go closer to the end of the year... Here's hoping...