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Hi @georgie23 thanks for sharing your experiences and the links - I'll have a read during the day. Were you also able to receive text messages initiated by the call center Agents (I seem to have noticed eg Chase texts sent automatically come through to TextNow but not those initiated by a call...

I've had an update to my situation: Chase: My Chase CSP was approved on Saturday morning AEST. I took a punt and called them this morning after the banker at the branch called me. They unlocked my online banking - they claim I'd entered the wrong password 3x. iPhone app works, website still...

And What's your experience with receiving verification texts from US Financial Institutions including where it's manually sent e.g. by a call center Agent trying to verify you (like I said, TextNow works for Chase automated texts but didn't work when the call center agent tried to send me a code).

I've been using HSBC in AU for ages. It's got its shortcomings with its AU offering. I'm happy to continue banking with HSBC. Should HSBC AU be jettisoned, assuming we'll lose Premier status everywhere unless of course we deposit significant monies to get Premier in another jurisdiction. Unless...

I was only in NYC 6 nights this time - hardly worth it - was more to show my kids the city - put my own Hobby to last which means I didn't get to do more than visit a local Chase and Citi branch and I couldn't get an appointment for NYCID until after I was due to leave. In hindsight, should've...

I presented my HSBC statement with my US address on it and my AU Passport and my ITIN Letter and that all seemed fine. They didn't ask for a utility bill. I was surprised Citi didn't just go off the fact I was an existing CC customer and went for all of it but I had it which I'm happy with. I...

Glad I didn’t have to find out though I’m not at the finish line yet …

Didn’t ask for proof of income just asked me to state it verbally. Had access to my Notice of Assessment if they needed proof.

I found NYC safe … although I think we have prospectively a false sense of safety coming from AU. Bit OT but was chatting with a friend who was telling me about their experiences in South America - really made me appreciate AU. I used the subway to get around mostly - it’s ‘cheap’ and efficient...

Thanks for the heads up. Haven't had this issue with VPN usage with AMEX and Citi so far. Hoping I can get online access to the Citi account. I agree, the Chase will need more of my soft skills. I'm thinking wither I wait for the new CSP (for which I haven't yet received an approval email) and...

Hi, thanks for the heads up. I logged in when physically in the US (in fact, the banker at the Chase branch insisted on it while he was looking over my shoulder so he could attend to any challenges I had on the spot which I thought was nice) and have been using a VPN with US setting to log in...

Thanks for sharing. I haven't tried it but would be keen to try it especially in AU where MC Debit is likely to have a more favorable reception (eg ATO). If using our AU issued AMEX cards, assuming it would include the customary 3% Foreign Transaction Fee? This might work for US issued cards...

15 January, 2025 to 21 January, 2925 (6 nights) Property: Conrad New York Downtown Room booked: Deluxe Suite with Sofa Bed Status: Diamond Rate: HHonors reward 95,000 points per night Received: Deluxe Suite with Sofa Bed with welcome card and the usual two bottles of water. I stayed here with...

I just wanted to provide an update on my experience and seek some advice. Appears that: Chase: have cancelled my internet banking - looking for ID verification - no longer works on website or the iPhone app - wants to re-cite my ID - wants to scan both sides - how do we do this if I'm trying...

I went to this site: https://www.nyc.gov/site/idnyc/ They release appointments every Friday - it’s literally the quick and the dead to get an appointment - especially at a location that’s convenient to where you’re staying. Please let us know how you go. I produced my HSBC bank statement of...

I’m back in SYD agree, should have gone into a branch like I did for Chase and Citi. I’m regretting not doing just that although I don’t want another decline from C1 knowing that they want US government issued ID thought I might have gotten someone in the beach to advocate for me. I’ve made the...

Thanks for this post. I was considering culling my Business Plat as the AF is quite steep but might hold onto it now - didn’t realize it had this benefit. I imagine finding award availability might give the best outsized value outcome. This is a nice alternative otherwise. Has anyone tried to...

I didn’t get it unfort so will need to be another time. They open up appointment slots on Fridays for the week ahead and they tend to go very quickly especially for the more popular central locations. If you are a “resident” of NYC can get a non driver ID (guess it’s a little like the ‘proof of...

one day. I thought the confirmation said 21st but said 22nd and they strictly enforced the "no walk ins" policy.

I agree, it's been a great offer for a long time. Looks like some changes are coming. They pulled the latest offer in early January. Was meant to run until the end of Feb - assuming they decided there were too many of us not paying the fee and using all our cards up so there was no breakage from...