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Am I doing something wrong? Called 3 agents so far and all say that you cannot add flights to an existing booking. That they can only create a new booking and then 'link' to the current one (which I know from reading here is wrong)

Hi everyone, lots of great information here and I have been reading up quite a bit while trying to build a OWA. I haven't really been able to find an answer - what happens if say, you've already had a stopover in London, then when you are transiting through London later a flight is delayed so...