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Going SYD-MEL on an evening flight recently, there were dragons at the priority check-in desk queue, priority security queue, J lounge, and priority boarding queue at the gate. I nearly expected to see one guarding the loos! I didn't see anyone turned back, but the check-in queue dragon was...

If you really want to fly with AA, a travel agent is probably your safest option. They should be able to link the existing international PNR to a new AA one. When I've had QF and AA on the same PNR and QF was late, they've handed out special passes to expedite immigration, which is helpful...

On my last trip (95 min connection), my SYD-MEL flight left at 19.45 and arrived early, but at one of the furthest gates in T1 - 9 or 10. There was no queue at security or the passport machines, but the walk to T2, etc. was a good 15-20 min. Then you have to walk to the F lounge, which is next...

I booked three SYD-MEL-LHR flights online during the DSC offer in March. For every single one of them, 65 minutes was offered as the default connection time in Melbourne. I managed to change two of them online to 95 minutes, the only other option offered, despite there being a SYD-MEL flight...

Whoops, typo, meant to say 30 hours I think it came through after they did the phone calls because I didn't receive one. And I only had the SYD F number in my phone. Hence the low expectations. When this has happened to me in SYD, they don't save spa slots. Anyway, I have a few more of...

My experience ranges from 1 day (Avis) to 1 week (most QF flights) to still waiting/maybe never (Storage King). I haven't tried Secure Parking yet.

I've just returned from an LHR-MEL-SYD-HOB-SYD-MEL-LHR trip in F international and J domestic. As per the inconsistency theme, I could have been an NB on the domestic flights. The only exception was MEL-SYD where the both flight attendants went out of their way to top up my coffee multiple...

Hi - I booked a rental car with Avis under the current 8 points per $1 offer. Some points came through promptly, but only the normal 4 points per $1 ... Does anyone know if the additional points will come through later as a separate entry? Or do I need to raise a claim with Avis? The T&Cs...

I was left asking the same question when my request was declined. You get nothing in that case, particularly for hotels and car hire, except the hassle of cancelling or wearing the higher Qantas price.

I'm overseas at the moment, so the cost of the phone call to cancel would have eaten up the price difference. They are also only available M-F during Australian business hours, which is the middle of the night here, plus I did the booking on a weekend. I ended up emailing them via the...

I tried the price matching for Qantas Hotels two weeks ago and was declined, no reason provided. Quest Apartments had lower rates directly on their website, but Qantas was offering 3x points, so I thought I'd try. Luckily there was free cancellation, so I ditched Qantas Hotels to get...

Maybe this is just a terminology issue, but it's certainly possible to leave your baggage at international terminals in Australia. Yes, you need to clear Customs with it first, but if you leave it at the transfer counter, you don't have to cart it on the bus with you. I've done it myself in SYD...

Some thoughts on the MEL airport hotels if your wife hasn't booked yet ... In MEL, if you stay at the Parkroyal, you can keep your baggage trolley overnight - take it from the Int'l baggage carousel up to your room, etc. and then over to Domestic in the morning to check in. The Parkroyal is...

I fly QF LHR-MEL-SYD frequently, and the most coherent answer I've received from QF is that the connecting flight has to be within eight hours. With QF10 the gap is 8.5 hours, so no luck. Going the other direction SYD-MEL-LHR is fine.

The joining fee is being waived at the moment (until 30 June) if you didn't commit last month.

As a current reference point, the QF F lounge currently has: CHAMPAGNE Perrier-Jouët Grand Brut Taittinger Brut Reserve G.H. Mumm Rosé WHITE WINE Saltram 'Mamre Brook' Riesling 2015, Eden Valley, SA West Cape Howe Sauvignon Blanc 2016, Mount Barker, WA Levantine Hill Sauvignon Blanc...

Did anyone get any questions beyond which OW airlines you have flown in the last 12 months? If so, what did you answer in the initial questions? I said P1 and QF only, then it abruptly ended.

If I'd known, I could have accepted for you ... But you might not resemble a "La" M

The joining fee has been in place since the beginning of the program. But they waive it periodically. From my recollection it's often towards the end of the year or when they launch something new.

I received an "Exclusive Invitation to the First Experience Workshop" in Sydney in May yesterday. I can't attend because I'm overseas, but I would have loved to voice my opinions Dear LaM Phil Capps, Head of Product Planning and Development at Qantas, in partnership with Peter...