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    Qantas website down?

    I feel sorry for anyone who has a flight within the next 24 hours and is using one of the new boarding pass free kiosks as they won't be able to get a digital boarding pass with everything going into melt down
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    I hate how Qantas does these silly PR releases for reward seats (points planes, bulk drops like today etc) just give us better ongoing availability. Such as minimum of 2 (or 4) reward seats in each class on all flights. Silly bulk releases like this only help the leisure traveller that wants...
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    Qantas website down?

    At least no one else can login and nab Classic Reward seats!
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    Who else has to regularly chase up Qantas for points & status credits owed....

    Yeah I didn't take a screenshot, not sure if the BA app allows? Maybe I didn't try. I know Brussels Airlines app blocks you due to "security". I'm fairly sure neither airline (BA and SN) saves to google wallet (I have an android phone). Obviously going forward I'll do whatever I can to keep...
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    Who else has to regularly chase up Qantas for points & status credits owed....

    I've had such a strange experience with BA missing points. I had about 8 flights on BA in since June. Reward flights booked with QF points on BA automatically gave me status credits (not complaining), but every single one of my paid with cash flights haven't credited. I've submitted several...
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    Oneworld Classic Flight Reward Discussion - The Definitive Thread

    Thanks, I got off the phone with QF and the only flight available was the following day which creates a 6th stopover and 2 at LHR. They did give me the flight though and its now showing in my account. Do I have to worry QF system might catch up and cancel it or should I be in the clear now?
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    Oneworld Classic Flight Reward Discussion - The Definitive Thread

    So I am currently "mid trip" of my OWA. Just received the dreaded "We've had to make some changes to your flight" email. Turns out they cancelled an upcoming segment on BA. I have LHR > BER which is right after my LAX > LHR flight. No alternatives are offered but it says they are looking for...
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    Staff strike, no house keeping

    Never got anywhere with the hotel, and no there was no prior communication regarding the "issues" at this hotel. The first I found out about it was after arriving when I saw the notice. I contacted Hilton and lodged a complaint, they said I'd hear back in 2 days. I didn't. Since then been busy...
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    Qantas Call Centre Long Wait Times

    The other video with the other agent also is lacking a mouse
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    Qantas Call Centre Long Wait Times

    Looks like Qantas "enhanced" their contact centre to save money. If you look at the videos the staff don't have a mouse 😂, maybe they would be more efficient if QF invested in providing a mouse for their staff.
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    Qantas Call Centre Long Wait Times

    Wow that email was so insulting and did nothing to help how I feel as a customer and Qantas' image through this. Echoing others here, that email shows how out of touch QF management are. I get it, I work in a similar industry and there are things you wouldn't publicise even if you know them...
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    QF Check in times LAX

    That's a good idea
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    QF Check in times LAX

    Currently at lax with 3-4 hours to go before check in opens with luggage. What do you do with your bag if you leave the airport?
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    How do Hilton treat you as an Elite?

    Was offered this late last year when changing an upcoming booking. As I already had plans to go to Vegas, already was booked to stay at HGV Elara. I cancelled that booking and took them up on the offer which is for the same hotel. Will be staying in May. Will report back on my stay in a seperate...
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    Qantas American Express Ultimate Card 110,000 Qantas points for $3,000 spend!

    Holy cough! So I can't seem to edit my post to take my referral link down but thank you guys so much. I've had 3 referrals in 1 month which is incredible. I have to thank you guys so much, will be using the points wisely in J SYD <> LAX. Feel free to use someone else's referral link if they are...
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    Staff strike, no house keeping

    I've talked to the hotel manager about it, while nice they are talking up the fact we got a new room to distract from the other issues at the hotel. I am a Gold HH member.
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    Staff strike, no house keeping

    Hello AFF, So I am currently in the middle of a stay at Hilton Vancouver Metrotown, when we arrived there was a notice in our room: We weren't made aware of any of these issues prior to booking and the letter is dated Aug 2021 so it appears it has been going on before I booked. I wish I knew...
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    Qantas 7 Day COVID Submission - How Long to process?

    They accept supervised rat tests. However without the exemption they require one on arrival and another on day 5 which I'll be on a mountain so that will be too difficult. But this is where things get complicated and I'm not sure "who" is asking for what. I could get a rat test on departure for...
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    Qantas 7 Day COVID Submission - How Long to process?

    I am so confused. Does Qantas (the actual airline) require a negative covid test/ medical exemption form before international flight out of Australia? I tested positive for covid in January, but now test negative on RA tests. Going to Canada on Monday. Canada say if you have a positive PCR test...
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