[Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10April

[astrokid]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Hello

Just a quick question please, when we book JASA on the phone, do we get charged a credit card fee? so $7 domestic and $30 International?
I just found out that we do. Does anyone remember if we used to get charged? when we could do it ourselves online... ?

Thank you in advance

 

[opusman]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

when we book JASA on the phone, do we get charged a credit card fee? so $7 domestic and $30 International?

Yes, standard credit card payment fee applies (and always did).

 

[astrokid]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Thank you opusman

I wonder if QFF is gonna get sick of us calling all the time for quotes and prices

 

[RooFlyer]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Thank you opusman

I wonder if QFF is gonna get sick of us calling all the time for quotes and prices

When they do, they'll just enhance the MASA thing (whilst still calling it a MASA) such that nobody calls anymore.

Problem solved.

 

[Deleted User]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Thank you opusman

I wonder if QFF is gonna get sick of us calling all the time for quotes and prices

How can they, its not our fault these were removed off the website, it's all their doing so as some would say, they reap what they sow

 

[astrokid]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Yes but sometimes they get cranky when i mention ASA
Makes the phone call awkward and unpleasant...

 

[JessicaTam]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Occasionally a telephone agent will try to charge a phone booking fee of 3,500 points. This should definitely not be charged and if it is, then it should be refunded. As there is no way to book these online, there should therefore be no assistance fee.

The credit card fee though, is unavoidable unfortunately.

 

[CaviAck]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Would the cheaper fee of $2.50 for a debit card apply?

 

[JohnM]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

When they do, they'll just enhance the MASA thing (whilst still calling it a MASA) such that nobody calls anymore.

Problem solved.

Aaaahh, enhance... - the word that QF, bless them, so enthusiastically redefined...! Look out for it in the next edition of the OED!

 

[MEL_Traveller]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

As there is no way to book these online, there should therefore be no assistance fee.

ASAs seems to be only one of a couple of examples in this respect and unfortunately that is not the criteria for waiving the fee in almost all other circumstances. qantas has consistently said that just because something can't be booked on line doesn't mean they will waive the assisted booking fee. I have direct experience of that on several occasions.

i think qantas is unique in slugging customers that way?

 

[RooFlyer]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Aaaahh, enhance... - the word that QF, bless them, so enthusiastically redefined...! Look out for it in the next edition of the OED!

Its not restricted to Qantas . Air Canada at least, also use the 'E' word with that meaning and Aeroplanners dislike it as much as we do.

 

[Isochronous]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

What about award flights on carriers that don't display in the online search - e.g. MH, JL etc.

 

[astrokid]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

I know right!!!

Emirates don't charge a booking fee on the phone!!

I love it how Qantas abolishes half of our luggage allowance to line it up with Emirates BUT do they rid the telephone booking fee to be the same as Emirates? NOOOOOOO they do not! :evil:

Rude!

 

[astrokid]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

No wonder most Aussies book with other carriers.

 

[blu]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

What about award flights on carriers that don't display in the online search - e.g. MH, JL etc.

What's QF's logic there? All I ever see is BA and CX (even though the JSA is discontinued).
I just hope QR doesn't adjust it fares upward when it joins the OW cartel next month.

 

[Ansett]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

What's QF's logic there? All I ever see is BA and CX (even though the JSA is discontinued).
I just hope QR doesn't adjust it fares upward when it joins the OW cartel next month.

Try searching MEL to KL and see what comes up for both paid flights and rewards.

You can go either direct on EK or indirect on a combination of QF to SIN then JQ to KL or EK to SIN then JQ to KL... Seems like MH has disappeared given QF,s Sponsorship it amazes me that there seems to little or no co-operation

It gets worse on the return as they then throw in 3K to SIN then JQ back to MEL WTF is that about isnt Qantas supposed to be a premium airline !!!!!!

 

[Supersonic Swinger]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

I just hope QR doesn't adjust it fares upward when it joins the OW cartel next month.

We still haven't seen what QFF earn/burn for QR will be. Given the Emirates relationship, I wouldn't be surprised to see them earning nothing or barely nothing, and QR being competitively priced in order to get us all to credit flights on them to AAdvantage.

 

[ComeFlyWithMe]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

I though this was a thread on ASAs? Therefore surely we should only be discussing those carriers on which one can book - i.e. QF?

Perhaps the mods can hive off the discussion on OW classic redemptions to another thread?

 

[Isochronous]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

We still haven't seen what QFF earn/burn for QR will be. Given the Emirates relationship, I wouldn't be surprised to see them earning nothing or barely nothing, and QR being competitively priced in order to get us all to credit flights on them to AAdvantage.

Surely QR would want people in their own Qmiles programme rather than AAdvantage. Also won't mileage earn depend on how much QR is willing to pay QF?

 

[davyjohn]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Just booked one. The phone process was easy, but some of the options i wanted disappeared while i was on the line.

I got a U class to Perth from BNE via Mel. It has been a very long time since I booked one of these. Does U class still get status credits and points?