Virgin Australia - Promo Codes (ongoing)

You cannot use any of these discount codes via the Business Flyer website, they only work on the consumer website, just be sure to enter the ABN attached to your Bus Flyer account for additional points/expenditure tracking.
Try CDX47 as the new code on the consumer website, you'll have more luck.
 
You cannot use any of these discount codes via the Business Flyer website, they only work on the consumer website, just be sure to enter the ABN attached to your Bus Flyer account for additional points/expenditure tracking.
Try CDX47 as the new code on the consumer website, you'll have more luck.
Thanks. Actually I think I was trying to use CDX47!

If you book via the standard VA website, how do you add the ABN? Someone else asked this question a few weeks ago and I don’t recall seeing an answer. (It’s simple on QFBR).
 
Thanks. Actually I think I was trying to use CDX47!

If you book via the standard VA website, how do you add the ABN? Someone else asked this question a few weeks ago and I don’t recall seeing an answer. (It’s simple on QFBR).
Very simple re the ABN. When you are booking the flight and entering your details, it asks if you are travelling for business/have an ABN, you just enter it there (this appears on the consumer website for every booking).
 
Thanks. Actually I think I was trying to use CDX47!

If you book via the standard VA website, how do you add the ABN? Someone else asked this question a few weeks ago and I don’t recall seeing an answer. (It’s simple on QFBR).
In my experience adding the ABN on the normal website does nothing useful. It hasn't added the flights to my expenditure balance in the business portal.
I should check if triggers earning points in the business account (not individual).
 
In my experience adding the ABN on the normal website does nothing useful. It hasn't added the flights to my expenditure balance in the business portal.
I should check if triggers earning points in the business account (not individual).
Definitely works for me, I do this monthly as it's cheaper than using the business site (whilst the discount codes are around) but you get the same benefits (apart from if someone cancels the credit will go to the individual's account and not the bus flyer account).
You get points on both the Bus Flyer account and the individual gets theirs, a win win.
Perhaps get this looked into further :)
Also, make sure your ABN is attached to your bus flyer account correctly.
 
Definitely works for me, I do this monthly as it's cheaper than using the business site (whilst the discount codes are around) but you get the same benefits (apart from if someone cancels the credit will go to the individual's account and not the bus flyer account).
You get points on both the Bus Flyer account and the individual gets theirs, a win win.
Perhaps get this looked into further :)
Also, make sure your ABN is attached to your bus flyer account correctly.
I'm talking about the expenditure amount. I have 2 current booking this year, theyre show up in the ticket details and in manage section of the "booking" portal. They are NOT included in the expenditure report for 2023.
These were booked using the consumer website, second 2022 - 16 tickets $0 spend, similar first half. All consumer website bookings.
I'm not seeing anything wrong with the ABN set up. This has been set up since pre-covid.

The points portal does show an expenditure total.
 
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In my experience adding the ABN on the normal website does nothing useful. It hasn't added the flights to my expenditure balance in the business portal.
I should check if triggers earning points in the business account (not individual).
Is that after taking the flight(s)?
 
Is that after taking the flight(s)?
Both before and after, currently have flights in the future booked in January. But also when I go back in time, there are flown ticket details but zero expenditure.

However, after investigating the points portal side, there is a spend balance there and it seems to update. So I guess that's the fix to the booking portal not tracking spend.
 
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I'm talking about the expenditure amount. I have 2 current booking this year, theyre show up in the ticket details and in manage section of the "booking" portal. They are NOT included in the expenditure report for 2023.
These were booked using the consumer website, second 2022 - 16 tickets $0 spend, similar first half. All consumer website bookings.
I'm not seeing anything wrong with the ABN set up. This has been set up since pre-covid.

The points portal does show an expenditure total.

I've gone into this recently with the business mob, via their e-mail. Just going to recount what they told me which I think is different from your experience.

I joined Business Flyer Sept last year but sort of forgot about it and booked a number of flights through the Virgin customer portal, no ABN put in. Since December, I've been booking flights also through the customer portal, but putting ABN into each.

I e-mailed asking what would happen as I saw nothing in the Business portal under bookings.

Reply#: They could see the latter bookings in their system and, notwithstanding that those bookings aren't showing in the Business portal website, they will credit once flown. As for the pre-December flights where I gave no ABN, I should make retro claims for each flight in the 'Rewards' portal and they will credit if approved. I could apply for a retro claim for flights up to 30 days before joining the program.

Obviously in future, I need to use the thing as designed and make bookings through the Business portal!

#BTW, the e-mail reply came in about an hour and clearly addressed my queries, including listing particular PNRs. Not bad, that.
 
Actually, I think I might be talking cough. Only two or 4 bookings are showing with ticket details in the business portal. Those are both most likely booked in the booking portal, one used business portal travelbank.
The other 2 bookings I have most definitely on the consumer website, due to promo code.

And the rewards portal only shows a total for spend. I can't see the transactions that contribute to the spend total.

All very frustrating.
 
And the rewards portal only shows a total for spend. I can't see the transactions that contribute to the spend total.

All very frustrating.
I was under the impression that only bookings via the Business portal counted towards spend in Virgin Business Flyer...happy to be proven wrong though!
 
I was under the impression that only bookings via the Business portal counted towards spend in Virgin Business Flyer...happy to be proven wrong though!
Your business can make and manage flight bookings using the business booking portal or via your preferred travel agent.
Refer FAQs:
 
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I was under the impression that only bookings via the Business portal counted towards spend in Virgin Business Flyer...happy to be proven wrong though!

See 2 posts above yours. According to the Business e-mail people, if the ABN is in the booking made through the regular Virgin portal, then they will count (but not show up on the Business portal as bookings). For past flights with no ABN entered, submit a retro claim.
 

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