Hello,
First time flying Qatar as I'm Etihad gold so not sure if this is a common occurrence. I thought I would give them a try and move my loyalty due to the cutbacks with Etihad. Also asking for advice on my options,
I am flying J class tonight from MEL to MAN. I have received a notification an hour ago (from Qatar app) stating that my flight is now not leaving until tomorrow morning (delay of 3 hours).
Because of this I will miss my connecting flight from DOH to MAN, meaning I will be in Doha for over 9 hours now and they have put me in an aisle seat (window my preference as prefer to be away from others when I fly).
I phoned the call centre and they have reassured me that my MEL flight is still flying at the original time I booked - tonight (??? strange). However, I am still on the 9 hour wait on a 787 leaving in the afternoon instead of 8am on the a350.
I asked if the flight was actually cancelled or if they had 'bumped' me to a later flight. I was told my 8am flight has been cancelled. I've looked at Hamad airport and it's still showing as a departure, as if it still exists.
I'm going to head to the MEL for my original scheduled time tonight and hope that the a380 hasn't been delayed until 1am tomorrow.
I'm going to confirm at checkin that the 8am tomorrow from DOH has definitely been cancelled and if not can I get back on it.
If it is cancelled and I have over 9 hours in DOH should they put me up in a airport hotel? Normally you can only enter a business lounge 4 hours before a flight, as nice as this may be 9 hours is too much for anyone!
First experience of Qatar, so I have no status. Is it likely they have bumped me and not told me for a higher status member? If this is the case shouldn't I be asked at the airport and then compensated with another flight with them or similar $$.
The purpose of my flight is because my Dad is unwell in Manchester and I need to accompany him to a hospital appointment now less than 12 hours of landing.
I really don't mean to come across as "what am I entitled to". Just wondering if I have any options?
After speaking to the call centre he said "so can I say that you accept the changes and confirm your flight and send you a new itinerary?" I said no, as if there is any chance that the original 8am flight is available this is the one I want to be on (need to rearrange limo the other end etc.) is this risky?
First time flying Qatar as I'm Etihad gold so not sure if this is a common occurrence. I thought I would give them a try and move my loyalty due to the cutbacks with Etihad. Also asking for advice on my options,
I am flying J class tonight from MEL to MAN. I have received a notification an hour ago (from Qatar app) stating that my flight is now not leaving until tomorrow morning (delay of 3 hours).
Because of this I will miss my connecting flight from DOH to MAN, meaning I will be in Doha for over 9 hours now and they have put me in an aisle seat (window my preference as prefer to be away from others when I fly).
I phoned the call centre and they have reassured me that my MEL flight is still flying at the original time I booked - tonight (??? strange). However, I am still on the 9 hour wait on a 787 leaving in the afternoon instead of 8am on the a350.
I asked if the flight was actually cancelled or if they had 'bumped' me to a later flight. I was told my 8am flight has been cancelled. I've looked at Hamad airport and it's still showing as a departure, as if it still exists.
I'm going to head to the MEL for my original scheduled time tonight and hope that the a380 hasn't been delayed until 1am tomorrow.
I'm going to confirm at checkin that the 8am tomorrow from DOH has definitely been cancelled and if not can I get back on it.
If it is cancelled and I have over 9 hours in DOH should they put me up in a airport hotel? Normally you can only enter a business lounge 4 hours before a flight, as nice as this may be 9 hours is too much for anyone!
First experience of Qatar, so I have no status. Is it likely they have bumped me and not told me for a higher status member? If this is the case shouldn't I be asked at the airport and then compensated with another flight with them or similar $$.
The purpose of my flight is because my Dad is unwell in Manchester and I need to accompany him to a hospital appointment now less than 12 hours of landing.
I really don't mean to come across as "what am I entitled to". Just wondering if I have any options?
After speaking to the call centre he said "so can I say that you accept the changes and confirm your flight and send you a new itinerary?" I said no, as if there is any chance that the original 8am flight is available this is the one I want to be on (need to rearrange limo the other end etc.) is this risky?