I've just got back from a return trip to Auckland, booked on an NZ ticket, but flying over on VA metal (and back on NZ). Nothing has posted yet for the return leg, but the trip over has shown up in my VA account as zero points and zero status credits. The booking class for both legs is 'S', which as far as I can tell from the VA website, should be eligible for earn. Am I missing something here?
I've flown to NZ and back numerous times with my VA FF details, and have always earned both points (but not many) and SC - but flying on an NZ operated flight. I haven't actually flown before on VA operated flight on NZ ticket so not sure if that will make a difference, or if I will/should get anything when the return leg posts in a few days.
Before I call VA - can anyone point to anything that would suggest I shouldn't earn anything for this journey?
I've flown to NZ and back numerous times with my VA FF details, and have always earned both points (but not many) and SC - but flying on an NZ operated flight. I haven't actually flown before on VA operated flight on NZ ticket so not sure if that will make a difference, or if I will/should get anything when the return leg posts in a few days.
Before I call VA - can anyone point to anything that would suggest I shouldn't earn anything for this journey?