QF Fares not correctly advertised on qantas.com.au

[Globetrotter]

I've been keeping my eye on a promo J class fare BNE-JFK return for $6705 which was available until last night. This morning the fare has increased to over $8k. My issue is there was no "book by/ticket by date" mentioned anywhere on Qantas' website, either on the special fares summary page (Plan > Flight Offers > International) or in the Fare Rules. From memory it was a USA Sale or USA Deal promo. Travel dates were Aug 15 - Jan 16.

The same issue applies to several of the Flight Specials currently advertised on their website at the moment, (HKG promo fare - no tkt date, Europe promo fare - tkt by date supplied). I get that fares can be withdrawn without notice but this is NO excuse to leave out importing ticketing deadline dates in addition to applicable travel dates.

IMO if a fare has a ticketing deadline then bloody include it on the website or in the fare rules. :evil:

FYI - I held off making my booking because I'm waiting to hear back re meetings in NYC which I'm expecting to in the next day or two.

Totally frustrated.

 

[OzEire]

Perhaps that 'special' fare class sold out rather than the 'special' coming to an end ?

 

[Globetrotter]

Perhaps that 'special' fare class sold out rather than the 'special' coming to an end ?

Possibly OzEire although at 10pm last night it said 5 or less seats available on the flights and dates I selected. I also had alternatives dates as a back up plan a month later which were showing plenty of availability.

 

[OzEire]

Hmmm. That sounds more like the deal ended then. Do you know a travel agent who might be able to find the fate rules ?

 

[Globetrotter]

Hmmm. That sounds more like the deal ended then. Do you know a travel agent who might be able to find the fate rules ?

No I tend to book my own travel online instead of through a TA. I printed the fare rules (Business Sale Conditions) from qantas.com.au and there is no mention of travel or ticketing dates.

 

[samiam]

Whilst I haven't ever seen any empirical proof suggesting the following is correct, some members have suggested that either deleting your cookies or browsing anonymously might refresh fares to the lower price - I'd be interested to hear feedback on whether this is accurate.

 

[Buzzard]

Whilst I haven't ever seen any empirical proof suggesting the following is correct, some members have suggested that either deleting your cookies or browsing anonymously might refresh fares to the lower price - I'd be interested to hear feedback on whether this is accurate.

I sometimes use a different browser and search again.

 

[JohnPhelan]

The lesson? When you see a cheap fare - book it then and there!