Would you like your Hotel Room cleaned (while you're in it)?

[Foreigner]

On many occasions I've allowed housekeepers to clean my room whilst, for one or another reason, I have had need to stay inside the room. However and personally, I would prefer not to be in room. Same for evening turndown service. I prefer the experience of returning to my room to see lighting, curtains drawn, linen turned, room supplies replenished.

Hotel Room Cleaned While You're In It? - One Mile at a Time




Sent from AFF Mobile Edition

 

[The Rok]

I have had it cleaned a couple of times using the Conrad Concierge App.

 

[jastel]

I have told them to go away a few times if I have been sick or busy, or one time when they arrived at 7am!!
But generally if they don't clean the room for one day I don't care, so long as there is a towel and some toiletries etc left.
I don't live like a pig at home so I am not extra messy in a hotel either.
But I have never actually been there while they do it

Some apartment type chains only service the room every three days now.

 

[SamR]

I've had housekeeping staff tell me that they're not allowed to clean while I'm there. Maybe it was hotel policy to avoid people going all Dominic Strauss-Khan on the staff.

 

[boomy]

I hate it when I forget the 'do not disturb' sign and then woken up by housekeeping.
Lucky most of my stays are only one night.

 

[TomVexille]

I hate it when I forget the 'do not disturb' sign and then woken up by housekeeping.
Lucky most of my stays are only one night.

Or they ignore it after you've been working from 11pm until 5am

 

[SamR]

Reminds me of a time when I was in Melbourne for work. I was sitting on the couch and looked up to see a young man standing there asking if I wanted to be serviced. At first I thought the hotel had increased the range of their guest services, but then I realised that with my terrible head cold I hadn't heard him come in and he was just wondering if I wanted clean towels and the bed made.

 

[Blinky]

I have told them to go away a few times if I have been sick or busy, or one time when they arrived at 7am!!
But generally if they don't clean the room for one day I don't care, so long as there is a towel and some toiletries etc left.
I don't live like a pig at home so I am not extra messy in a hotel either.
But I have never actually been there while they do it

Some apartment type chains only service the room every three days now.

Same here. If I'm working in the hotel room (or even if I'm not, to be honest) I don't mind if the room isn't cleaned for a day.

 

[jetlagger]

At times when I'm in the room & housekeeping call to ask if I want the room serviced, I always reply.. Sure.. I'll be out between 12 till 6pm, so anytime in that timeframe is fine.
As for the turndown service. I'm rarely returned to the room till at least 9pm, I always enjoy returning to a refreshed room in both cases.

 

[codash1099]

I've occasionally stayed in the room while it was cleaned, usually when I had a bit of work to do and they were running late. I don't make a practice of it because they end up doing a rush job and omit thing (like leaving fresh towels or soap).

 

[eric2011]

Is the evening turndown service a slowly dying service. I am finding increasingly that is not being offered

 

[Denali]

We're usually out when room cleaning is done but if we are in our room, we will ask the staff not to clean that day as we don't want to be bothered.

Worse room cleaning for me was the Marina Bay Sands in Singapore. We would hit the 'clean our room' button approx 7.30am and come back about 4pm and nothing was cleaned and they would show up about 5 or 6pm, just when we are about to shower for dinner.

Ive found turndown service in smaller boutique hotels like the Chandler in NY and Peabody in Memphis. Hubby was a bit upset about no Belgium chocolates on his pillow at a Holiday Inn in Ohio, oh the humanity.

 

[JohnK]

I have done this many times. Sit on the couch watch TV or go out on the balcony.

And then there are times when the room does not need to be serviced. Just ask for some water and fresh towels is enough.

 

[dairyfloss]

I often find I'll be in the room on weekends catching up on work when they want to make it up. Sometimes I'll call down before I go to breakfast and ask that it be done 'next', so that it's sorted before I return, and 9/10 times that will work. If not, or I forget, I'll typically to leave the room for a while when they show up, as the housekeeping folks tend to appear quite uncomfortable when I'm sat in there. It's not that I'm a scary looking guy or anything (at least I don't think so!?) - it's probably more a cross-cultural / cross-demographic thing. A half-hour change of scenery at the bar or lounge, with laptop in tow, is easy enough anyway. I like the room to be attended to at least once daily; I (or the company) are paying pretty good coin for this full service!

Cheers.

 

[Deleted member 29185]

Stayed last night in a 1 bedroom apartment style of accommodation but still $220/night. There was a printed card on the kitchen sink stating if anything was not washed and returned to the respective cupboard, a $60 housekeeping charge would be levied. Given I've had Hilton accom at not much more than that prospective house keeping charge, I certainly missed the turn down service, the Hilton breakfast, the exec lounge and a late check-out!

PS..I made sure the washing up was done before check out!

 

[boomy]

Stayed last night in a 1 bedroom apartment style of accommodation but still $220/night. There was a printed card on the kitchen sink stating if anything was not washed and returned to the respective cupboard, a $60 housekeeping charge would be levied. Given I've had Hilton accom at not much more than that prospective house keeping charge, I certainly missed the turn down service, the Hilton breakfast, the exec lounge and a late check-out!

PS..I made sure the washing up was done before check out!

Outrageous! Never heard about that before.
I often stay at Meriton serviced apartments where they have a note asking guests politely to clean the used dishes.
I think it's not acceptable to demand people to clean their dishes when they are on holiday. If the property will ask nicely, most people will probably do it anyway.

 

[SamR]

Is the evening turndown service a slowly dying service. I am finding increasingly that is not being offered

I'm finding that too, but always appreciate it when it's done. My partner and I stay at the Park Hyatt in Canberra a fair bit, where I believe it's supposed to be done but can be a bit hit and miss. On one stay it got done every night - someone had noticed that we'd brought a rather nice bottle of Scotch with us, so on every single night when we returned to the room we found the room had been turned down and a fresh bucket of ice supplied.

Turn down service or not, I love that hotel.

 

[Foreigner]

Stayed last night in a 1 bedroom apartment style of accommodation but still $220/night. There was a printed card on the kitchen sink stating if anything was not washed and returned to the respective cupboard, a $60 housekeeping charge would be levied. Given I've had Hilton accom at not much more than that prospective house keeping charge, I certainly missed the turn down service, the Hilton breakfast, the exec lounge and a late check-out!

PS..I made sure the washing up was done before check out!

That's harsh.

 

[Deleted member 29185]

That's harsh.

That's what I thought! The reality is, I nearly always clean up before I leave, with just the bed unmade (obviously) and the towels left in the bath or shower base. Everything else is pretty much the way it was when I walked in, but when I saw that sign, I thought it was rude to be honest. $60 to wash the dishes......good money if you can get it I suppose.

 

[RooFlyer]

Outrageous! Never heard about that before.
I often stay at Meriton serviced apartments where they have a note asking guests politely to clean the used dishes.
I think it's not acceptable to demand people to clean their dishes when they are on holiday. If the property will ask nicely, most people will probably do it anyway.

I own a small self contained holiday home busiess so let me give my perspective.

On most self contained places (not sure about the Meriton 'corporate' type places), its a condition that guests do their washing up, including at the end. The additional time of doing a load of washing-up, maybe of heavily 'soiled' (can't come up with better term, sorry) pots & ceramics would be debilitating to the cleaning schedule & costs.

I think at my place (I don't manage it) there's a little sign saying that washing up is the guest's responsibilty above the sink. I suspect the $60 thing is a symptom of them experiencing a lot of non compliance and are trying to get the guest's attention