DJ Premium Economy- Controversial

[comint]

But the food in QF J is not the same stuff they serve up in Y.

LOL... interesting that you say this, 'cause I really can't tell the physical difference between the main course & salad that gets served in QF Economy and what gets served in QF Business!

[dajop]

LOL... interesting that you say this, 'cause I really can't tell the physical difference between the main course & salad that gets served in QF Economy and what gets served in QF Business!

What are you talking about What gets served in J is definitely different.

They take the Y meal out of the foil try, halve the quantity, put it on a plate and decorate with some salad and the odd drizzle of olive oil or some sauce and wallah you have a J meal It's all in the presentation .......

[ishkaban]

Am pretty sure that DJ PE was created to compete with QF Full economy,

[brissyflyer]

Maybe introduce a Premium Economy Saver or Lite Fare. Have the same restrictions as a blue saver but with all the extras of a normal PE fare. Maybe charge Blue Saver Fare + 50%.

So for example a BNE-PER Blue Saver is $289, Charge $435 for a PE Lite fare, given the cost of Lounge access, luggage, food, live2air and blue zone that would be a pretty decent fare.

Peter

[ANstar]

II also have a friend who did SYD-PER, full sector, and she was the only premium economy guest, and in the only other PE Virgin put someone who obviously wasn't a PE guest, and when questioned, he only paid a $109 Happy hour fare. She paid $960, some of it was used as a voucher, but that is still not the point..

A bit cheeky asking someone what they paid for their seat isn't it?

I wonder if your friend would do the same if they flew J in QF and thought someone may not "look" like they had paid business?

[Evan]

Maybe introduce a Premium Economy Saver or Lite Fare. Have the same restrictions as a blue saver but with all the extras of a normal PE fare. Maybe charge Blue Saver Fare + 50%.

So for example a BNE-PER Blue Saver is $289, Charge $435 for a PE Lite fare, given the cost of Lounge access, luggage, food, live2air and blue zone that would be a pretty decent fare.

Peter

But i guess 50% is not enough because 3 seats into 2 seats is going to result in a 50% increase in cost of the ticket without the extras, and if you get less than 50% you may as well just keep your aircraft all the same, ok there is some advantage in gaining customers looking for more premium but i dont think DJ went into this hopeing only for 50%.

Of course i agree with you all about the costs, it was just that our expectations do not really meet with the same thoughts of the person selling the product.

E

[oz_mark]

Bear in mind that the PE tickets have the flexibility of the Corporate Plus fare. Which says something about where they are targetting it!

[wallacej]

I don't know - on QF people complain about not getting upgrades and the seats being empty!

BUT, perhaps if DJ are going to 'upgrade' people into these seats then they need to look at who they are upgrading. QF use status, and maybe DJ needs to look at the same.

Yes - totally agree with this statement. I don't know if DJ actually consider status at all when upgrading passengers.

[crazydave98]

Yes - totally agree with this statement. I don't know if DJ actually consider status at all when upgrading passengers.

At this stage our backend systems are not integrated enough to be able to automatically search out highest value guests and give them priority for upgrades, which is obviously unfortunate. It limits our ability to do guest recognition in several other ways too (e.g. disrupt management). But we are replacing the entire system this year with one that has been spec'd to do all this.

I'm quite happy to see comparisons with QF J class in this thread because as some of you have picked our target is full Y travellers. If someone regards PE as a substitute for QF J then that's a bonus.

cheers

CrazyDave98

[rwatts]

I'm quite happy to see comparisons with QF J class in this thread because as some of you have picked our target is full Y travellers. If someone regards PE as a substitute for QF J then that's a bonus.

For business travel my employer provides economy transport with fully flexible fare conditions. For DJ that means Corporate Plus fares with its included bonus of lounge access. However, with QF I can use personal FF points to upgrade to J, which I do whenever possible - primarily for the room (both width and length). I'm not terribly fussed about meals on short-haul flights.

The ability to upgrade to PE using Velocity rewards points would clinch many of the flight decisions that currently go Qantas's way.

Richard.